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Re: UO Thursday - 4/13 Edition
1. Everyone has a job or family that tells on them. IDGAF if you're a dr or a custodian.
2. Consumers need to read their T&C's more carefully. Everything is laid out, nothing the airline did was illegal.
3. I get why he was pissed, I would be pissed as well but bro, when the cops come...get out your damn seat! It's a federal offense to not listen to flight crew, he should've complied at that point and it wouldn't have escalated.
5. It wasn't United that removed him from the plane in that forceful manner, it was CPD.
6. I'm sure the good Dr will receive a hefty settlement, I'm also sure he won't be sharing it with any of us concerned citizens.
6. The customer is not always right, like rarely actually when it comes to policies and disputes of those policies.
So over employees being vilified for trying to do their jobs. Does the policy suck? Sure! Does the flight crew have anything to do with the policy? Nope. Just listen and follow directions and no one gets hurt!
*I'm holding back making remarks about the Dr's criminal past. Everyone has a past, it has nothing to do with this story. It's really hard not to be snarky about it though lol.
When a cop tells you three times to get out of the car, get out of the car. If you choose not to get out, and then fight them when they have to physically remove you. Any injury you get is all on you.
Me: 34 DH: 35
Married: July 2009
BFP: November 2012 after 2 years of TTC DS born August 2013
Diagnosed with PCOS April 2016
3 months of trigger shot with timed intercourse BFN x3
First IUI: 9/17/16 BFP: 9/30/16 EDD: 6/11/17
Me: 34 DH: 35
Married: July 2009
BFP: November 2012 after 2 years of TTC DS born August 2013
Diagnosed with PCOS April 2016
3 months of trigger shot with timed intercourse BFN x3
First IUI: 9/17/16 BFP: 9/30/16 EDD: 6/11/17
Me: 34 DH: 35
Married: July 2009
BFP: November 2012 after 2 years of TTC DS born August 2013
Diagnosed with PCOS April 2016
3 months of trigger shot with timed intercourse BFN x3
First IUI: 9/17/16 BFP: 9/30/16 EDD: 6/11/17
Me: 34 DH: 35
Married: July 2009
BFP: November 2012 after 2 years of TTC DS born August 2013
Diagnosed with PCOS April 2016
3 months of trigger shot with timed intercourse BFN x3
First IUI: 9/17/16 BFP: 9/30/16 EDD: 6/11/17
The whole thing was handled poorly by everyone involved. The responses from United's CEO made a bad situation worse.
Thankfully it's not my job to decide how it should have been handled. The only comment I've seen that seen that i agree with came from jetblue's founder: you don't have to drag people off planes if you offer them enough money
I think the airline is pretty clearly in the wrong here; while the passenger may not have behaved in the most rational manner, the culpability lies with the airline.
After the smear campaign against the poor woman who sued McDonalds in the 90s, I'm pretty skeptical of media spin surrounding David and Goliath-type confrontation scenarios. United has a bevy of high paid lawyers on retainer to spin this in the public eye. The foundation of the issue though is that they were in violation of their own contract.
This piece accurately summarizes my thoughts on the issue: https://www.dorfonlaw.org/2017/04/united-airlines-own-contract-denied-it.html?m=1
United had quite a few other options they could have explored before resorting to physical assault on a paying passenger. The simplest would have been to up the compensation offered until they got 4 volunteers; they never even hit the federal minimum for involuntary flight delay. They'll pay far more than that now, and good riddance. Oversell margins (and this isn't even a true oversold situation) are a gamble on the part of the airline; sometimes everyone shows up and the airline loses the bet. There should be sufficient profit margin from the successful oversell gambles to cover the losses; if not they need to reassess their formula for ticket sales.
DS1 - 7/2011, DD 12/2012, DS2 - 4/2014, MMC - 12/2015