NEW FORMAT: Post any complaints/questions/comments here

LatteLady5 · July 2013

I have another complaint. Every single time I open up TB I get the annoying box that says "Join today, it's fast, it's free...yada yada..." I'm already logged in and on the kindle that box is a PAIN to close. Annoying!

mandymack · July 2013

@lattelady5 - I don't bump mobile so I have no idea what you are talking about but, yikes!

I'll add that to the list

Thanks

LatteLady5 · July 2013

TobeMrsShavers said:

@lattelady5 - I don't bump mobile so I have no idea what you are talking about but, yikes! I'll add that to the list Thanks

@TobeMrsShavers It's like an annoying pop up advertisement thing or something...Like if you open Zulily and you're not signed in the box that pops up for you to become a member, except I'm already signed in on TB.

Thanks

mandymack · July 2013

LatteLady5 said:

TobeMrsShavers said:

@lattelady5 - I don't bump mobile so I have no idea what you are talking about but, yikes! I'll add that to the list Thanks

@TobeMrsShavers It's like an annoying pop up advertisement thing or something...Like if you open Zulily and you're not signed in the box that pops up for you to become a member, except I'm already signed in on TB.

Thanks

@lattelady5 - oooooooohhhh annoying. Okay, thanks!

Hollylb3 · July 2013

I'm on mobile and the link with the name of the board at the bottom of each page is gone now, so I just have to keep hitting back.

Eta: it's back. Guess they fixed it.

mandymack · July 2013

Hollylb3 said:

I'm on mobile and the link with the name of the board at the bottom of each page is gone now, so I just have to keep hitting back. Eta: it's back. Guess they fixed it.

They are still rolling it all out - Bump Jackie said they need another day or two to get everything up and running. Glad it's working for you!

mandymack · July 2013

auroraloo said:

I do not need two notifications about a PM. The only way to clear them is to click on it and sometimes I've already read it. OCD me needs those little red boxes cleared so I'm clicking like mad.

@auroraloo - my sister is the same way. She also has to have her email inbox EMPTY every day! I'll mention this, thanks!

mandymack · July 2013

@cnamom - noted.

I know Bump Jackie is still working on this roll out, especially for mobile. Hang in there!

SallyAnneS · July 2013

I like it for the most part. How do I change the settings so that newer posts come first instead of the most recently commented on post coming first? The posts moving around in order is driving me batty.

SallyAnneS · July 2013

Thank you @auroraloo

I just realized another problem, and it might be my tablet specific and not a bump glitch, when I post I can't see the text box and have to scrool down the entire page to see it again. I am use to a not being able to see the text box but the scrolling is annoying.

mandymack · July 2013

@cnamom - this has been brought up a few times. totally annoying, i get it

For notifications, you only have to click on one of them to make the red box go away... some users were complaining about having to read each one. I tend to avoid clearing out notifications, I just open them and look for any taggings. I read my inbox often so it's always clear.

I've mentioned it to BJ!

OceanBreeze1 · July 2013

I can't see who started the post on mobile. Is this a browser thing?

mandymack · July 2013

OceanBreeze1 said:

I can't see who started the post on mobile. Is this a browser thing?

@oceanbreeze1 - I'm not 100% sure but when I'm mobile I, too can only see the last post author NOT the original poster. I'll ask Bump Jackie!

mandymack · July 2013

NandaB said:

My issues seem to be mobile specific 1) not being able to check PMs on mobile sucks big balls (it balls sucks?) 2) I cannot see the original poster until I click on a post 3) I have no way to see post counts, even if I click on the avatar.

@nandaB

1. I agree. It's been mentioned

2. No one can. You only see the last post author.

3. No one can. Unsure why as I can see the counts for love its, spam, abuse, points

I'll pass this along, thanks!

mandymack · July 2013

discobelle said:

When I post from my iPad (Safari browser), it takes out the spacing between paragraphs. Everything gets all smooshed into one. Is there any way around this from my end?

@discobelle - weird. I use Safari on my iPhone and have no problems. Is it when you post a new discussion, when you reply, and/or when you quote?!? Can you try uploading Firefox to your iPad? That's what I use on my home computers.

dizzycooks · July 2013

Not loving the complications with siggys. I got rid of mine altogether. Too much white. The drop down menu to navigate between boards doesn't work. I assume these things will work out with time though. In the meantime, I am going to miss seeing my new fruit each week.

mandymack · July 2013

dizzykates said:

Not loving the complications with siggys. I got rid of mine altogether. Too much white. The drop down menu to navigate between boards doesn't work. I assume these things will work out with time though. In the meantime, I am going to miss seeing my new fruit each week.

@dizzykates - So sorry, siggy issues are very frustrating!

I'll be sure to pass this along.

mandymack · July 2013

NandaB said:

TobeMrsShavers said:

NandaB said:

My issues seem to be mobile specific 1) not being able to check PMs on mobile sucks big balls (it balls sucks?) 2) I cannot see the original poster until I click on a post 3) I have no way to see post counts, even if I click on the avatar.

@nandaB
1. I agree. It's been mentioned
2. No one can. You only see the last post author.
3. No one can. Unsure why as I can see the counts for love its, spam, abuse, points

I'll pass this along, thanks!

But you can see the original poster, and post counts on the not-mobile bump, right?
I knew the first had been mentioned, I just wanted to add my complaint to the box

ack! how am I both in and out of your text box at the same time??

@nandaB - so weird. I even make sure to scroll down and type outside the grey quote box. hmmm...

OceanBreeze1 · July 2013

TobeMrsShavers said:

OceanBreeze1 said:

I can't see who started the post on mobile. Is this a browser thing?

@oceanbreeze1 - I'm not 100% sure but when I'm mobile I, too can only see the last post author NOT the original poster. I'll ask Bump Jackie!

Thank you!!!

MesmrEwe · July 2013

Agreed with the PP, having a "one click" option to switch between boards whether that be one of the drop-downs or on the side like it was before is incredibly helpful. Instead of having to go through four steps like it's currently set up to just switch between this board and another.

AND, while some may not like it, I would like a "Delete Post" option back! We're all adults, we shouldn't need to request a post be taken down if we're the author of either a reply or the OP. Sometimes it's just nice to remove a post after time just for privacy sake..

I also agree with the issues posting a new post or a reply keep getting eaten up instead of posted.

mandymack · July 2013

@mesmrewe - when you hover over your post on the main page, does a little grey gear pop up? It should and if you click it you should be able to edit or delete your post (and replies)... At least I thought so. Maybe the delete option is only for Mods?!? Tag me or PM to delete anything, happy to do it

mandymack · July 2013

CnAmom said:
I have another one. The board is randomly closing on me and I am having to open it several times before it stays open. Sorry if this is a repeat, I haven't read all of the replies yet.

@cnamom - mobile? My DH always tells me to check my app updates if that is happening. Or update my OS. If those 2 aren't the case, I'm perplexed. Let me know and I'll be sure to me ruin it and check to see if Bump Jackie has made any announcements about further tweaks.

mandymack · July 2013

@cnamom ah, okay. Will check in that for you

mandymack · July 2013

@cnamom - that's why I opened the door!

MesmrEwe · July 2013

LatteLady5 said:

I have another complaint. Every single time I open up TB I get the annoying box that says "Join today, it's fast, it's free...yada yada..." I'm already logged in and on the kindle that box is a PAIN to close. Annoying!

Amen!

MesmrEwe · July 2013

TobeMrsShavers said:

@mesmrewe - when you hover over your post on the main page, does a little grey gear pop up? It should and if you click it you should be able to edit or delete your post (and replies)... At least I thought so. Maybe the delete option is only for Mods?!? Tag me or PM to delete anything, happy to do it

Mods only get the "delete" option - it only gives me the "edit" option..

mandymack · July 2013

ah, okay. good to know. I feel like I need my own tutorial!

If y'all ever want anything deleted, just tag me or PM me.

LatteLady5 · July 2013

This may have been asked before but I skimmed and couldn't find it. Is there a way to put the posts in the order they were posted and not on last commented?

LatteLady5 · July 2013

CnAmom said:

@LatteLady5 I know this one! On the right side of your screen there should be a drop menu that says sort by. Just change it to original post date or whatever is says now.

THANK YOU! I fixed it. You rock! I know a lot of posters prefer it the other way but I like it so much better in the order posted. Nice, neat, tidy and orderly.

mandymack · July 2013

@auroraloo - already been requested

Mommymorticia · July 2013

I am able to access thebump from my nook but I cannot post anything. Not a reply, quote, discussion, anything. When I click into the reply box my keyboard doesn't pop up. Have never had this problem with my nook.

I am not able to access thebump.com at all on my acer laptop. It starts to pull up the page and then it redirects me back to my homepage and says this site is having problems.

Mommymorticia · July 2013

auroraloo said:

@mommymorticia, try clearing the cache and cookies on the laptop?

And ask @cnamom about the nook issues, she had problems with the kindle but solved it somehow.
Ok, ya I did that on the nook but forgot to do that on the acer. Thanks.

Mommymorticia · July 2013

CnAmom said:

I have to enable javascript to log in on my kindle. If I forget to disable javascript it will close out the board when I try to post. Oh this was for @Mommymorticia

Ooo thank you cnamom! I'm going to try a few things here in a bit. Trying to do my ticker real quick.

Mommymorticia · July 2013

LOL...wow, nice ticker.

Mommymorticia · July 2013

auroraloo said:

@mommymorticia before you enter the HTML code in your siggy you have to click the button with two carrots on it <> , then paste the code, then save.
Lol, you're so awesome Auroraloo. I feel dumb, I saw that in the beginning of the thread but forgot to look for that button first once I got my tickers ready. Thanks so much. Maybe next week I'll do a picture!

caybeh · July 2013

I'm not able to post pictures via mobile. I click the attach file, and the browser box is there, but it doesn't let me browse. It's not a huge deal, as I don't post many pictures. I see that others can, so maybe it's my phone???

mandymack · July 2013

@ceybeh - hmmm... I'm not sure because it appears lots of Bumpies are having an easy time posting, like last night's PIP wedding ring post. Could you try upgrading your O/S? Maybe turning your phone on then off? Could it be a javascript problem? I think that was discussed a few posts up.

GL!!

caybeh · July 2013

Hmm..I tried turning it off and on and still no go. I'm not sure how to upgrade the OS (it's a Windows Phone). I'll ask my DH how to do that when he comes home. Thanks for the suggestions!

ETA: I meant I turned my phone off and on and nothing. I refreshed the website too.

caybeh · July 2013

Thanks @CnAmom. Do you by any chance know how you turn off/on javascript on a Windows 8 phone? I've tried looking at the Internet Explorer settings, but there are not many options. I've also tried looking online to see if I can find it anywhere on how to do it on my phone, but I'm not coming up with any answers. If you don't know, that's ok too. Just thought I would ask!

caybeh · July 2013

Its ok. Thanks!

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