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Re: Am I being unreasonable?
I don't think you are being unreasonable at all. The appointment is not until 8:30, it has only been as a courtesy that you may have been allowing therapy to start whenever she arrives. I wonder if she thought that the appointments were scheduled for 8:15? Still, she should have hung around a few minutes if you weren't there or tried to call you.
I'd be quite irritated, too, and clarify not only the appointment time, but procedures to follow if for any reason either of you will miss an appointment. For example, I might say, "If I can't be here, I'll call you. If I don't call and am not here, it's because I expect to be back on time. I will always make every effort to be here on time, but sometimes delays are unavoidable, as you know. Please don't leave for at least 10 minutes after the appointment is scheduled to start, so 8:40. I would also appreciate a call from you if you can't make it, so I don't stay home waiting for you if you aren't coming." I might even be tempted to ask her what time she has, so I could see if her watch was set to the wrong time.
I don't think you are being unreasonable at all- even if you knew she comes early the appointment time was still scheduled for 8:30. It's her choice and prerogative to show up early but she should not expect you to be ready to begin until 8:30. Sure, if she is there early and you are ready then it can start early but I feel like that is more of a "no-show" on HER part since she basically showed up and left before the appointment even started. Our therapy stuff is always in the morning also and our therapists occasionally show up early but usually they just sit in the living room and chat with me while I continue with our morning routine (getting both kids breakfast finished, therapy space picked up, etc.) I have the hour set aside in our schedule for therapy not the hour before and hour after in case therapist decides to change her schedule last minute.
I would definitely address this at the next appointment. If she consistently wants to start early than it needs to be agreed upon by both parties that you will change the appointment time to 8:15. I also agree w/ pp that you should have some agreed upon "grace period". I think this can benefit both parties. With our therapists we have agreed to give 10 minutes- if for some reason we are out running errands and get caught in traffic our therapists have agreed to wait 10 mins (as long as there is no conflict after DS's appt) and I give them the same grace- if they are running late from a previous appointment I promise to give at least 10 minutes before assuming the session is cancelled for the day. Usually its not an issue b/c I can reach them (or them me) via text or phone call for a heads up but in cases where we cant that is what we go by.
I agree with this, and we always followed a similar practice when we had therapists in our home. I would also use this as an opportunity to determine again the the time of your appointment, so that everyone is on the same page.
I think you aren't necessarily being unreasonable but I would start this conversation clarifying what time the appointment is supposed to start (8:15 or 8:30). Play dumb if you have to. If she thinks the appointment starts at 8:15am, tell her your schedule shows 8:30am but you're happy to change it (if you are). If it IS 8:30am, then tell her in the future she is to wait until 8:35am before leaving your place. It was nice of her to leave a note; however, she should have called you to see where you were at and how long it would take you to get home. That is her bad. If you don't set up some boundaries and guidelines at this point, it will be your bad. I'd chalk this up to a possible miscommunication regarding start time and move past it. I'd still be annoyed as hell though that she didn't call and that she didn't wait. And if I was in a particularly bad mood that day, I would call the service coordinator to explain what had happened.
BTW, if she is coming earlier then you prefer you can either ask her to come closer to the appt time or simply tell her that she is welcome to come early like she is and that she can sit in the living room while you finish up whatever you need to and that you'll be with her as close to 8:30am as possible.
Before he had therapy at his ABA center, he had home based therapy and his ST did this ALL THE TIME. It was really annoying and ultimately resulted in us switching all services to the center based therapist because she'd show up before Chris even got home from the center. So it didn't allow for Chris to come home and eat something before starting - which led to him becoming frustrated and ultimately the sessions were a failure.
We tried telling her that she originally agreed to one time and that we really needed to stick to that because his not being able to have lunch before the session was why they were going so badly. She came at the agreed time a couple of times then she reverted to being super early.
We then had to ask that all services be switched to the center. We felt we had tried to make it work but she wasn't working with us. That and the fact that when we'd make her wait while we gave him a snack she'd do a short session. My feeling on that was that it wasn't my fault and I tried to make it work.
So no, I don't think you're being unreasonable.
See, now that doesn't bother me. My son's speech therapy is at 1:30 so I'm smack middle in the day so I'm more understanding/less concerned about the time than I am first thing in the morning. My son's therapist is almost always running late or 10 minutes early and that really doesn't irritate me since it make sense/is less inconvenient.
I did speak to her about it and she thought we had booked 8 instead of 830--we booked out appointments for 2 months out. So it makes me even more annoyed that she was 10-20 minutes late when I was the first appointment of the day...