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trizzie
member
m/c 01-07-10
After singing the praises of Aldi...
trizzie
member
now I am angry. I love Aldi. I do. Ours is clean and the prices are great. Yesterday, the kids and I went there to do our weekly shopping. While checking out DD (who is a 20 month old!) was reaching for the credit card machine repeatedly. And I was repeatedly stopping her. The cashier was visibly annoyed about it (even though she was hurting NOTHING and I was stopping her). At one point the cashier reaches out and grabs DD's hand and shoves it away. I was stunned. Stunned to the point I lost the ability to speak. We got outside and headed home and I grew angrier. You just don't touch people's children. Period. I decided to call the manager - however did you know you can't call the manager?? They don't have anyone to answer phones due to their "effeciency model" and I was told to drive back up there to speak to someone. I then emailed the corporate office (which promises a speedy reply within 24 hours - I am still waiting). And then I called the corporate office. I spoke to a woman and detailed what happened and she promised a district manager that covers my local store would call me. They haven't. I told her all I wanted was to speak to the manager to let them know they needed to inform their cashiers not to touch people's children unless the child was endangering themselves or others. I am so angry and appalled they haven't returned any of my attempts to contact them. and that a store would not have a phone to receive calls!
m/c 01-07-10This discussion has been closed.
Re: After singing the praises of Aldi...
As a former grocery store employee I can tell you that you about 1/2 of the kids that come through the check out try to touch the credit card machine. There is no way she could have done any harm. Was the checker concerned your daughter might incorrectly enter your PIN? Those machines do nothing until you slide your card.
I would be outraged. She wasn't just touching your daughter, but she was touching her to discipline her. Nobody should ever touch another child without the parent's permission (unless the kid is in danger.) I would have told her it was inappropriate for her to touch my daughter and asked to speak with a manager right then. I totally relate to your loss for words though.
I had a bad experience at a Sears Portrait Studio and I had to call several times before someone got back to me. If I were you I would call again. Or even go to the store and talk with the manager personally.
She grabbed your daughter's hand and shoved it away?!
You are a bigger person than me I think I would've slapped the sh!t out of her on sheer instinct alone. You don't touch someone else's kid, esp in an aggressive type way. Screw corporate, I'd call the police, if nothing else that should qualify as harassment.
Yes please keep us posted.
What the heck?! Who would DO that??? I'm angry on your behalf.
And there is nothing more frustrating than trying to navigate a companies endless recorded messages, answering machines, and broken promises... It absolutely drives me crazy.
Have you thought about actually going back to the store? I think it would be worth it. Not. Ok. To. Touch. My. Kid. ESPECIALLY if it's not for a good reason.
I think trying to get them fired is a bit harsh. To be fair, none of us were there to see how forcefully the cashier pushed the kid's hand away. I don't condone touching other people's kids, but I could totally see a situation where someone would brush a kid's hand away from something they shouldn't be touching without it being even close to forceful.
Again, I don't think what the cashier did was right, but it's not like she attempted to beat the kid. Definitely not worth being fired over IMO. A disciplinary discussion would suffice.
Although based on the rest of the responses in this thread I feel like I'm the only one who read this and thought OP might be slightly overreacting.
Yup, now that I read my response I guess I was angry and I overreacted... But something has to be done so that this cashier never touches a child again.
Well, that is why I sat on it for a couple of hours before trying to call the manager. Because I was too stunned to react initially, I wanted to really think it through and see if I was rationally thinking. I told the corporate person I spoke to the ONLY thing I was looking for was for their cashiers ALL to be informed that you do not touch people's children period. I never heard from them at all today. I am going to go up there tomorrow when my mom is with me and can sit in the car with the kids while I go in and speak to someone.
My Ovulation Chart
Nope you're not the only one...
You would have seriously called the police? Really? That is completely ludicrous...
Well, this is logical
Yes, quite logical. I'm surprised there is no mention of a civil suit. You know, hit them in the pocket so they really learn a lesson.
Definitely not the only one.
I'm rolling my eyes HARD at some of these responses. Good lord, you would have someone fired over touching your preshus? Call in the cops? It must be utterly exhausting being so outraged over nothing.
Everybody needs a hobby...
I think you're reacting responsibly. I wouldn't go as far as calling the police or getting the cashier fired but this issue definitely needs to be addressed. Maybe it would be different if your LO was putting herself in danger or even going to break something but she seriously can't hurt anything by touching those machines. I am sure whoever designed them knew that millions of kids would be attracted to the shiny screen and pushable buttons. The cashier had no right to react that way.
Wow, this is ridiculous and quite an overreaction.
I would be annoyed in the OP's situation, but definitely would not have called the police.
Currently Reading: Don Quixote by Miguel De Cervantes
Just an FYI - I would not and will not call the police. I was definitely beyond annoyed at the time and now I am angry at their (lack of) customer service. But, it is not a police worthy offense. Without a doubt this cashier needs to know NOT to touch children especially as a discipline tactic or out of annoyance, but that is all I am looking for.
You're insane.
Wait, I don't get it. Who thinks who is out of whose minds? LOL
Anyway, as a onetime cashier, I can't imagine touching a child at my register for any reason, even for a nice pat on the hand. Cashiers probably have germiest hands of anyone you'll encounter on a given day. Probably most cashiers don't need to be told that they shouldn't touch the customers' kids.
I don't think what the cashier did was right, but of course calling the police is silly. I would still seek an apology from the store manager on principle, but leave it at that. Sorry that happened to you, Trizzie!
Thank you gatogrrl!
Nope, team overreacting, especially where there are comments on harrassment (its not, she didn't follow you home or come after you or your kid repeatedly) or assault (again, moved your child's hand away, so unless it was hard enough to hurt, doesn't legally count, the cops would be laughing at you and you would be preventing them from doing their job of helping someone who did need it). And believe it or not, the district manager's primary job is running the district, not calling everyone back immediately because its an OMGemergencyortheworldwillcometoanend situation. You are expected to give a couple of days. Some people actually work at work.
"We like nothing better than buffing our Zygoma. And imagining a horny time traveling long overcoat purple scarf wearing super sleuth nordic legend fuck fantasy. Get to work on that, internet." Benedict Cumberbatch
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Thank you! Let's blame our inattentive parenting on the cashier! Woo!!
First of all - the overreacting comes from the posters claiming they would call the police NOT me (the OP). Second of all, I stated in my original post that I was standing there and keeping my daughter from touching the credit card machine the entire time and yet, she still reached out on and grabbed my daughter's hand. So, inattentive parenting is far from accurate.
I am very aware people work. I only expected a call back immediately because she told me to expect one immediately. Also, never did I say I would call the police. That was the case of other posters reacting - not myself.
Have you shopped at their store? They don't bag your grocieries, the put everything right into your cart. They pull the cart up where they want it and transfer the grocieries directly into it. The machine is right there and there isn't anyplace to move the cart to.
Can we all please be clear that I never said this was a police worthy offense? Good grief.
Thank you, I very much appreciate it. I feel like this thread has spun out of control and people think I am the one calling for her head on a platter - which I am so not. I was just venting my frustration over the situation.
Clearly not everybody read the OP. Anyone who read the OP would know you're not calling the police but waiting on a call for the manager. You weren't being inattentive. At least half of the kids that go through check stands reach for and touch the credit card machines. No matter how many buttons your daughter pushed, she wasn't going to hurt the machine. A kid came through my line once that actually pulled the entire screen off of the metal post deal. I didn't grab the kid's arm, I called the manager while the mother apologized profusely. It took my manager about 2minutes to put the screen back on the metal post thing. Maybe if you were letting your daughter put her hand in a box of knives the cashier could have grabbed it. She should have kept her hands to herself.
Dreaded this.
Currently Reading: Don Quixote by Miguel De Cervantes
Currently Reading: Don Quixote by Miguel De Cervantes
OP - I think what you're trying to do is legitimate and not an over reaction. It's appropriate to let a store manager know that one of their employees touched your child's hand in a way that you felt was inappropriate.
To people saying they would have called the cops... Please don't. Our police officers have much more important things to do with their time than go to random stores to talk to a cashier who didn't actually injure anyone, just made an inappropriate decision. Seriously. Armed robberies, hostage situations, kidnappings, murders, and the cashier touched my precious little Sally! Don't waste my tax dollars and the time of the people who are working to keep me and my family safe.
First, for all of you that want to bring fire and brimstone down on the cashier, the manager, the company, take a deep breath. Restraining orders? Arrests? Let's take our busy police officers away from people commiting real crimes because a cashier touched a child.
For the OP, I would be pissed. It was inappropriate and the cashier should be spoken to about it, but not terminated.
Good Lord in heaven, people need to relax a bit.
OP, wanted to say my response was not to you overreacting, but some of the responses you were given.
If they have not called you by Tuesday, call/email them back. Absolutely go into the store and speak to the manager either way. And place your cart so the card swipe is out of your child's reach. C loves to play with the card swipe buttons. It is the only thing that works for him, and saves the embarrassment of having to redirect him over and over in public.
"We like nothing better than buffing our Zygoma. And imagining a horny time traveling long overcoat purple scarf wearing super sleuth nordic legend fuck fantasy. Get to work on that, internet." Benedict Cumberbatch
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LOL
Crazy bitches are crazy.