Vent! Beyond irritated with Target!!!

amethyst13

I called to get my 20% off coupon for deleting my registry and they said they'd email it to me and then also email me my 10% completion coupon too.  I didn't get the emails so I called back and they told me just to call when I was ready to place my order and they'd apply them manually.  So I did that.  I only ordered a crib bedding set and also found $5 off coupon too.  The guy I talked to said he'd place the order and email me the confirmation and then he'd send another email showing the manually imputed coupons (all 3).  I didn't get any emails!  So I called back and talked to a complete idiot who kept throwing out numbers to me that didn't add up.  I kept telling her they didn't add up to the discounts I was suppose to get and she just kept putting me on hold and then coming back telling me the same amounts.  I had to ask a billion times to talk to a supervisor until she finally transferred me.  I still didn't get a real accurate breakdown but the figures at least added up to what he was giving me.  He told me it was being processed and once shipped I could look it up online to see the breakdown and the amount.  How stupid is this!!!  How difficult is it to tell me how much they charged me and how they came up with it!!!  

On a good note...I'm getting a great deal on the bedding  But I'm not liking what I have to go through to get it. 

lindylogana

Target, in store, really pissed me off and when I called to complain that guy pissed me off too.  It makes me so sad that Target (my all time fave store) is just sucking the big one lately.

flyfishnKelly

I just spent 3 hours.  Yes 3 hours at the customer service area of my local target.  All I want is to return one of the pac n plays on my registry.  I recieved two.  Needless to say that the extra pac n play is back in my car.  I am seriously considering selling it on craigslist rather than calling online customer service AGAIN!!

NineTwentyOhEight

flyfishnKelly:

I just spent 3 hours.  Yes 3 hours at the customer service area of my local target.  All I want is to return one of the pac n plays on my registry.  I recieved two.  Needless to say that the extra pac n play is back in my car.  I am seriously considering selling it on craigslist rather than calling online customer service AGAIN!!

is it target only? did you register at BRU too? if it's available there, add it to your BRU registry, mark it as received and return it there for store credit.

moviesprincess

I can not stand Target right now!

christen_z1

lindylogana:

Target, in store, really pissed me off and when I called to complain that guy pissed me off too.  It makes me so sad that Target (my all time fave store) is just sucking the big one lately.

I totally agree.

ras26

I have also become very upset with Target in the last week relating to baby items and returns.  They are seriously not winning anyone over at the moment.  It stinks, because in general, I still prefer them to Walmart.

happylady07

flyfishnKelly:

I just spent 3 hours.  Yes 3 hours at the customer service area of my local target.  All I want is to return one of the pac n plays on my registry.  I recieved two.  Needless to say that the extra pac n play is back in my car.  I am seriously considering selling it on craigslist rather than calling online customer service AGAIN!!

I can't believe how different other peoples experiences have been!  I haven't had any problems returning stuff in store, I even brought back some outfits and baby shampoos that I'm not even sure were purchased there (I didn't have gift receipts, and they weren't on my registry), and they returned them for store credit no problem, I was honestly shocked it was so easy!  

HPickle23

NineTwentyOhEight:

flyfishnKelly:

I just spent 3 hours.  Yes 3 hours at the customer service area of my local target.  All I want is to return one of the pac n plays on my registry.  I recieved two.  Needless to say that the extra pac n play is back in my car.  I am seriously considering selling it on craigslist rather than calling online customer service AGAIN!!

is it target only? did you register at BRU too? if it's available there, add it to your BRU registry, mark it as received and return it there for store credit.

 Screw a good store over for a crappy one's mistake? That's pretty dishonest.

shellybell15

HPickle23:

NineTwentyOhEight:

flyfishnKelly:

I just spent 3 hours.  Yes 3 hours at the customer service area of my local target.  All I want is to return one of the pac n plays on my registry.  I recieved two.  Needless to say that the extra pac n play is back in my car.  I am seriously considering selling it on craigslist rather than calling online customer service AGAIN!!

is it target only? did you register at BRU too? if it's available there, add it to your BRU registry, mark it as received and return it there for store credit.

 Screw a good store over for a crappy one's mistake? That's pretty dishonest.

It's not really screwing them over if they sell that item. They will still make the money on it. I worked for a retail company that was very costumer friendly with returns and we accepted stuff that was obviously from other stores (had their price sticker on it) all the time as long as we could turn around a sell it.