SO upset and frustrated...(story about the Valco)

officerswife07

Ok so I found a website that advertised the Valco tri mode twin for $479!!!! Amazing! So I jumped right on that and ordered it because it was no tax or shipping! I had been searching craigslist and Ebay for the last 3 months for one so I was SO excited to find this deal. ANyway, I ordered that on Saturday. I get a call today from the store saying they won't honor the price. I kinda figured it was a mistake, but still, it;s mot MY fault they listed it wrong. Anyway, I was so calm talking to her but I said "well that is just complete false advertisement" and she got ALL huffy and puffy with me and began to yell and talk down to me, and get this..... She HUNG UP ON ME!!!

I am SOOOO pissed. This is a small shop in WA. and she didn't even once offer to do anything to make up for completely wasting my time and then on top of it being completely rude to me!

I wrote out an email to send to the customer service, but I think she is the only one who will see it, I think she is the manager if not owner. Plus it probably isn't well written or very nice simply cause I am so stressed and pissed about it.

I just needed to vent about all that..... GRRRRRR! DOn't mess with a hormonal pregnant woman who just wants her stroller dang it!

sweater

Not even lying...I would call again, write a letter...stalk the b!tch...seriously..I would stalk her until she somehow cried. I have aggression...

officerswife07

You are totally my best friend..... this is exactly what the boiling blood in my system is telling me to do too! I am still just so pissed and I won't be happy unless I get the stinkin stroller!

ChiBride2007

This is deja vu of the whole Britax Target.com nightmare. Since when do retailers not have to honor their prices anymore???

officerswife07

That's what I would like to know!!! Why are they not held accountable AT all???

 

jlc071903

Can you  report her to the BBB for not honoring her price? I'd be super pissed too. I cannot even believe that she HUNG up on you. That is insane how RUDE.

MetalMonkey

I would be totally pissed.  I know how excited you must have felt when you saw that price and then this lady is a total b!tch and doesn't even try to keep your business.  Call, email, write to the BBB, stalk her till she caves.  GL.