How do I change user picture?

kkstark

Hi everyone, I was wondering how I change my user picture (the one of the pregnancy tests next to my name)? I tried going to "my account" clicking on the circle with the photo and selecting a new one but it won't change. I also tried from a computer. Any advice would be great!

amw2133

Thanks for posting this I'm having the exact same problem. I thought maybe it was just me. Haha

AmandaT121386

Hi, I changed my picture from the phone app. From this page, I clicked on "more" at the top. From that mmenu I selected my account. Once there, I clicked on my photo at the top. The round pic of me... Maybe press and hold for a second. Anyway, a camera pops up will a "view". You can either "take photo" or "use existing". If you use existing it will let you choose from your gallery.

kkstark

AmandaT121386 said:

Hi, I changed my picture from the phone app. From this page, I clicked on "more" at the top. From that mmenu I selected my account. Once there, I clicked on my photo at the top. The round pic of me... Maybe press and hold for a second. Anyway, a camera pops up will a "view". You can either "take photo" or "use existing". If you use existing it will let you choose from your gallery.

That's what I've tried thanks though! Maybe @bumpadmin knows?

kkstark

I finally got it to work by changing it on the computer after countless attempts but it won't change on the app... Grrrrr!

kkstark

It finally changed!!! I don't know how but there must have been a lag between computer and phone! Hopefully it works for you ladies too!

grkgdss00

I had this problem yesterday and I think it just takes a while to update

AmandaT121386

kkstark said:

AmandaT121386 said:

Hi, I changed my picture from the phone app. From this page, I clicked on "more" at the top. From that mmenu I selected my account. Once there, I clicked on my photo at the top. The round pic of me... Maybe press and hold for a second. Anyway, a camera pops up will a "view". You can either "take photo" or "use existing". If you use existing it will let you choose from your gallery.

That's what I've tried thanks though! Maybe @bumpadmin knows?

So sorry it didn't work. I have an LG. I've never used a computer for Bump.

BumpAdmin

Hi all!

I'm so sorry you're having trouble updating your profile picture from the app. This is an issue our tech team is aware of and currently working on fixing. I will be sure to update you once it's fixed! 

In the meantime, you should be able to update your profile picture from your web browser. Please let me know if you continue to have issues.

Thank you!

amw2133

I think it must be an iPhone problem cause I'm having the same thing. I'll try on the computer.

Praying41

Having same issue right now so I'll try tomorrow from computer. Thanks for this post.

amw2133

I changed mine on the computer but it still won't work on my phone. Grrrr!

BostonBaby1

How do I change my username by iPhone?

CMDD

ugh i've been having this problem too :P

BrOwNh2211

Can anyone help me to change the user name on this from an iPhone? I finally got the picture to work but my user name won't update although at the home screen it says it's updated and I'm not knottie........ Please help this is driving me crazy