I have been following the blogs for quite some time as I have been navigating this cruel world of infertility. I would love to share my experience with the clinic I have been to and ask if anyone else has experienced the treatment I have.
It all started when my medications were ordered and sent to a pharmacy without my knowledge. This was a pharmacy that was no where near my home (an hour away). Some were sent to my insurance company to be filled as well. The staff never monitored or informed me of where my prescriptions were sent. After hassling them for the information, they informed me. On top of all that, they were sent to places that my insurance company wouldn't pay for, and required that they get sent to a specialty pharmacy that the insurance company would allow. It was a process of pulling teeth to make sure that the staff sent the prescriptions to the proper place all while hoping that it got done on time before my IVF cycle was to begin.
The nurse handling my case was rude and abrasive, blaming ME for how last minute everything was. It was only last minute because I needed to work my full time job as well as do her job for her and make sure that things were being taken care of pretty much daily.
In the middle of my stim cycle, the office called to let me know what my daily doses should be. On this list was a new medication that they never ordered for me. You can imagine my anxiety on this weekend afternoon when I needed to drive an hour and a half away to pick up a prescription sample from their office because they never ordered my complete prescription protocol. Mind you, I had just come back from that office for my daily monitoring. No apology, no sympathy. At that point, I realized no one on their end was taking their job seriously. Next to oncology, this field is the most sensitive in the medical world. Yet, no one seemed to care. I felt like I was just another number to them. Another statistic without a name or emotion.
When I needed a second prescription that was not ordered for me in time, I had to ask, what is this prescription used for and why wasn't it initially included in my protocol? The nurse's response : "Because youre special." That basically summed up what their attitude was towards me and my husband this entire experience. This condescending response resonated with me the entire process. I couldn't ask a question about my status without getting a sarcastic or brief response.
I envy all these other bloggers that had documented every little statistic on their IVF journey. I found myself stressed out by the lack of help and care from these nurses, rather than by the regular stresses that come with IVF.