Parenting
Anyone have hardwood floors?
We just got our hardwood floor installed this week and I seriously cried last night. I just feel like they did a sloppy job. I spent all weekend painting the walls and trim, but I have to patch a bunch of holes they put in my walls and my trim work! There are dents, divots, and scratches on the floors too. Plus, the floors have nail holes all over them. Is this normal to have visible nail holes along the edges? PLUS, they used this reddish color putty in some of the nail holes and cracks that doesn't even match the wood. I called to complain and I'm waiting for a return call.
Another thing that upset me- my kids and I were hanging in the basement yesterday while the 2 installation guys were working. I brought the kids up for breakfast and there was a 3rd guy standing in my kitchen talking to the installers. He was the supervisor or something. Not only did he walk into my house with out my knowledge, he didn't address me or introduce himself to me at all. I understand that to him, he was simply on the job site, but it's still MY HOME. Would this bother you? I'm debating bringing it up when he calls me back.
It takes a special amount of bitch to induce menstruation in another person. - LovelyRitaMeterMaid
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Re: Anyone have hardwood floors?
No I do not see a lot of nail holes with our floors. Either way, if you are upset with the job they did then you have a right to complain.
I am sorry, I know it sucks to be so excited for something and then have it be a let down.
BFP 1- EDD 2/09/11 Missed MC DX @11 weeks D&C- 7/25/10 BFP 2- EDD 12/22/11 Natural MC @ 5w 2d BFP 3- EDD 1/25/12 DD Josephine born 1/16/12
We have flooring like yours, and we don't have visable holes in the floor.
Created by MyFitnessPal - Free Calorie Counter
"><a href="http://www.myfitnesspal.com/weight-loss-ticker"><img border="0" src="http://tickers.myfitnesspal.com/ticker/show/825/1820/8251820.png" /></a><p style="text-align:center;width:420px;"><small>Created by MyFitnessPal - Free <a href="http://www.myfitnesspal.com">Calorie Counter</a></small></p>Ours is done in the same process as the one above. No nails to be seen.
Please tell me that you did not pay them yet as that is not acceptable. When you hire a professional contractor to do a job there is a level of professional fit and finish that is expected of their work. That's why you pay a professional, licensed and insured contractor.
If they do not make it right, don't pay for it. If they threaten to put a lien on your property until you do, let them. Then have another company come out and give you a written estimate to repair what they did. Take that estimate to the local magistrate court and file suit against the contractor for the amount of the repairs.
As far as dings and dents to the walls and trim, if it was unfinished wood that had to be sanded and finished after it was installed, it would almost be normal. That looks like prefinished wood though, so there should have be no damage except for possibly to the shoe mold.
The scratched boards where they moved the refrigerator can easily be replaced without disturbing the boards around it if they know what they are doing. It's harder with prefinished, but still doable.
As far as the contractor just walking in, everyone does not have good social skills. He walked onto a job site just like he does every day. As long as he was not rude or crude in front of you and your children, chalk it up to him just doing his job. He's probably used to running into a lot of unknown people every day and see's no reason to introduce himself to everyone he meets and let them know why he is there.
It sucks to pay for a crappy job, but in the real world today there are a lot of crappy contractors. In reality, once you move furniture in and live on those floors for a few months you will never notice any of these problems. Also most people that come to visit will love the beautiful new floors and never see the issues unless you point them out.
Send BBB a letter re the experience. GL I also have hardword and looks nothing like that.....
It's a simple process and they are usually more than happy to sit down with you and at least give you a little advise on what your options are.