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Lil Tulips packaging

numberonemamanumberonemama member
in Cloth Diapering
I have ordered from Lil tulips twice now and both times have had very poor packaging.  My package today was opened on both ends and missing my lip gloss and paperwork...amazingly my detergent and fitted were still there.  Who uses a priority envelope to ship detergent in?!  I emailed them...anyone else experience bad packaging with them? I'd like to order from them again but considering I had to mail back my applecheeks cover at my expense last time due to their packaging I'm really frustrated.  I was hoping it was an isolated incident!
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Re: Lil Tulips packaging

  • mypalbabsmypalbabs member
    No, but I did get a completely unexpected box from Nicki's Diapers today.  I have zero recollection of placing this order, but the hubs was all "oh I totally remember you wanted that wet bag because it was on double-clearance, and you thought that was a great price on bamboo prefolds" and so on.  Oops.
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  • numberonemamanumberonemama member

    imageChickypoo2468:
    imagenumberonemama:
    I have ordered from Lil tulips twice now and both times have had very poor packaging. nbsp;My package today was opened on both ends and missing my lip gloss and paperwork...amazingly my detergent and fitted were still there. nbsp;Who uses a priority envelope to ship detergent in?! nbsp;I emailed them...anyone else experience bad packaging with them? I'd like to order from them again but considering I had to mail back my applecheeks cover at my expense last time due to their packaging I'm really frustrated. nbsp;I was hoping it was an isolated incident!
    Were you the one that cut the applecheeks opening the package?

    I was...and I think they have amazing customer service b/c of this!  But to have two orders with bad packaging?  My stuff today was literally hanging out both ends! 

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  • mypalbabsmypalbabs member
    imageChickypoo2468:
    imagenumberonemama:

    imageChickypoo2468:
    imagenumberonemama:
    I have ordered from Lil tulips twice now and both times have had very poor packaging. nbsp;My package today was opened on both ends and missing my lip gloss and paperwork...amazingly my detergent and fitted were still there. nbsp;Who uses a priority envelope to ship detergent in?! nbsp;I emailed them...anyone else experience bad packaging with them? I'd like to order from them again but considering I had to mail back my applecheeks cover at my expense last time due to their packaging I'm really frustrated. nbsp;I was hoping it was an isolated incident!
    Were you the one that cut the applecheeks opening the package?

    I was...and I think they have amazing customer service b/c of this!  But to have two orders with bad packaging?  My stuff today was literally hanging out both ends! 

    Obviously I didn't see how they were packaged, but I don't cut anything fluffy open for this reason. I don't know that I would blame the packaging. 

    I open fluff mail like a highly-skilled neurosurgeon.  

    The word you're looking for is SEX.  I promise.  No, it's not gender.  It's sex.  You're welcome.
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  • halvorsonl00halvorsonl00 member

    I'm a little confused as to why your upset you had to pay to ship a product back to them after you cut it...

    As for the shipping, I've never used the company, but if I was dissatisfied with the way a company shipped a product to me on two different occasions, I would find a different company to use.

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