New Mexico Babies
What the hell is wrong with Lovelace Women's?!
I called to start doing prenatal care yesterday, they told me that the ONE person who schedules those appointments is out -- apparently Rose is the only person who can do this? Anyway, Rose calls me back today and was totally rude! First she told me that I HAD to see a midwife and not an MD because midwifes ARE OB/GYNs???? What the heck does that mean? I'm not an idiot, and Midwifes DID NOT GO TO MEDICAL SCHOOL. I saw a midwife for my last pregnancy and it was a total disaster that ended up in my baby almost dying and an emergency c-section -- I DO NOT WANT TO GO THROUGH THAT AGAIN. Then she told me that I could NOT see anyone until I was 8 to 10 weeks (I'm exactly 7 weeks today) and then tells me that the next available appointment is June 18 -- which puts me at 11 weeks! Also, I have to go to an 'orientation' before I can even see anyone and if I fail to show up to orientation they will cancel my appointment.
Is Rose just being rude to me? I can't figure out if she is a horrible person or if she is just stuck in the bureaucratic system? Anyone else has had these problems with Lovelace Women's?
If anyone can suggest another practice that takes Cigna, please let me know, this is a really bad start to a long journey and I would prefer not to work with them if this is the way they treat people!
Is Rose just being rude to me? I can't figure out if she is a horrible person or if she is just stuck in the bureaucratic system? Anyone else has had these problems with Lovelace Women's?
If anyone can suggest another practice that takes Cigna, please let me know, this is a really bad start to a long journey and I would prefer not to work with them if this is the way they treat people!
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Re: What the hell is wrong with Lovelace Women's?!
That is strange. My OB wouldn't see me until 8-10 weeks either and I was an established patient. I've never heard of an orientation, but I didn't go to Lovelace womens. I go to Women's specialists also and love them. They seem to take a lot of insurance so I would try there or ABQ health partners. Check online with your insurance and they should give you a listing of in network providers.
Good luck.
I had my son at Lovelace Womens. I never had to attend an orientation so that seems a bit wierd. I had to wait until I was 8-10 weeks too. I think I called right away when I found out (at 4 weeks) and I was able to get an appointment at 8 weeks. I did see a midwife, but that was my choice. I had great experiences with midwives with both of my kids. I do know that they have MDs at their office though.
Maybe you could try calling back and acting like you never called before and you might get a different story? I'm not sure who else might take your insurance but I would say it is definetly worth checking around. With my son we had Blue Cross and Lovelace and UNM took our insurance. We have since switched to Presbyterian because we got the same coverage through our employer at a lower cost. I had a great experience with Presbyterian in Rio Rancho with my daughter.