I called these guys and I had a really bad experience. I called to make an appointment and they took my insurance information and said they would call me back after checking it. They never called me back. So 2 days later I called them and they said they would need me to pay my full deductible before they would even see me. I have never heard of such a ridiculous policy - how can they ask me to pay before they've even done anything??? Secondly, this violates my insurance company's policy, with whom they are contracted. They were also incredibly rude. I would stay away from them completely.