Nurseries and Baby Gear

My breast pump broke already!

After only 5 days of minimal use (pumping once or twice a day for 20 minutes each), my Ameda Purely Yours breast pump broke! I got it as a gift and did not receive a gift receipt. Of course it says in the directions that you need a receipt for warranty coverage. We googled the pump and found that other users were saying that the motor blows quickly, but customer service would send them a new motor. I hope they do. I called them today, but it was after hours. I really hope they do not give me any issues. I'm hot. I'm hormonal. Don't mess with me!

Has anyone dealt with Ameda customer service before?

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Re: My breast pump broke already!

  • I haven't, but do the sell those at BRU or any other stores in your area? They might do an exchange for you without a receipt if you do.
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  • I had a Medela listed on eBay and the person never paid for the item so I am going to have to relist it. Here is the info if you are intered PM me:

    Medela double electric breast pump
    pump in style advanced
    on-the-go tote

    with extra accessories!!!
    (Medela soft breast shields, First Years nursing cover, nursing pads, storage containers)

    Unfortunately breast feeding did not work for me.  I used this pump for about 2 weeks.  It is brand new, purchased from Babies-R-Us store, and it works like brand new. EVERYTHING is included PLUS EXTRAS!!!  Babies-R-US and Medela will not take returns on breast pumps because they are considered "personal care items". This is why I am selling on eBay, rather than letting it sit around unused. This pump retails for $279.99. Because it was briefly used I have reduced the price. All items have been sanitized according to manufacturer guidelines.
     It sold for $140 (shipping included) and it comes with extras like soft breast shields, nursing cover, freezer storage containers and nursing pads. I think it's a good deal.  Sorry yours broke!

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  • Oh, no!!  That's the pump I have.  I've never dealt with customer service directly but I've read that people have had great experience with customer service. 

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