How did it go on Friday at the office? I called her too on Friday because I I didn't hear back from her Thursday- she's been at the new building and difficult to reach. She did call me back last night right before she left and I said she would get my check signed on Monday for my refund, so I think she will be in on Monday if you didn't catch her yet.
Re: nikinikinine
When I couldn't reach her, I spoke to Erin and told her what was going on as well, she also works on some of the billing stuff so she was able to look into it and then I got the call back later that day. Maybe she can help you too. If not, maybe you can call Jen or someone else to get them to put a little pressure on her too.