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I hate Blue Cross Blue Shield

Lambie.Lambie. member
in Babies on the Brain
Ever since we switched to them this year it has been nothing but problems.  Not a single thing has gotten billed correctly.  I just called to try and straighten things out but they won't even effing talk to me because the insurance is through my husband.  He a) does not have time to call and talk to them and b) would have no clue what the f was up if he did.  Fluckers.
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Re: I hate Blue Cross Blue Shield

  • heather_09_15_07heather_09_15_07 member
    Oy. I once had a bc/bs rep tell me they couldn't tell me what my diagnosis code was because of hipaa. Apparently it was too confidential to even tell the patient.
    2 girls and a dog
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  • Lambie.Lambie. member
    My favorite part is every time I get a prescription filled they mail DH a letter saying what I got filled, where and when.  How is that not a HIPPA issue?
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  • heather_09_15_07heather_09_15_07 member
    I would have a definite problem with that. On principle, not because I wouldn't want my DH to know.
    2 girls and a dog
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  • Lambie.Lambie. member
    Oh yeah, it is totally on principle.  And then they won't talk to me about OUR insurance plan because that might violate his privacy?  Just funny. 
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