I have been dealing with my insurance for the past week because they decided I don't need my maternity insurance anymore because I'm not pregnant. Well I am (18 weeks today) but here is how bad my insurance is.
I had a miscarriage in May and was supposed to be having that LO in November, after my M/C I let our insurance know that I had a miscarriage and brought the paper work stating that I will no longer be having a baby in November. So I got a letter from my insurance last week saying they are not covering maternity anymore because I am not pregnant, which I am by 18 weeks and I sent them my paperwork when I was 5 weeks pregnant letting them know that I am pregnant again. I was talking to one of the customer service reps and she was like "you never gave us paperwork on the TERMINATION of your last pregnancy", well my hormones kicked in and I lost it on her for calling my miscarriage a termination and basically told her that if she wasn't a idiot she would know not to refer to someone's M/C as a termination because that makes it sound like it was something I wanted to happen. I know it's a technical word for miscarriage but the way she said it, was like she was trying to make me mad.
My little flip out on her didn't help my situation and she basically said it is going to take at least 20 days for her to sort this out, and I told her she doesn't have 20 days, she has until my next doctors appointment on the 18th, she says to me "well you just have pay out of pocket and we will reimburse you when we get this all fixed."
I have never so badly in my life wanted to hurt someone. I don't believe violence is an answer to any situation, but it crossed my mind.
Sorry ladies I just wanted to vent because poor DH is getting really sad hearing me cry so much about this. I feel like I am depressing him and I don't need us both to be stressed out right now.
Re: I HATE Insurance Vent
That can be super stressful! I understand why you would have gotten mad. I would call back tomorrow and ask to speak to a supervisor. Explain the situation and Id forward another copy of the miscarriage paperwork you sent in previously and the paperwork you sent in at 5 weeks.
Try not to get too upset.. the worst that happens is you pay this out of pocket and they have to reimburse you. You're having a WONDERFUL HEALTHY LO! Dont let anything bring you down sweetie!
I don't want to offend, so I edited. TY
I am going to bring all my papers down in person tomorrow or Tuesday, I have to get copies from my doctor. I am trying not to stress, it's very hard. I hate paying out of pocket, but I don't want to miss my next appt, its by 20 week anatomy scan, so I have to hope the reimburse me fast lol
It's too bad you can't really get away with peeing on a stick in the insurance companies office. That would be one way to prove you are preganant! Than
Good luck in getting it all sorted out. Sounds like you have a good plan : )
I like the way you think, I wish I could do that because I really would lol