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s/o outsourced c/s

papagenapapagena member
in Eco-Friendly Family

Last night, my DH was talking with Dell c/s (yet again) about our replacement computer which is having problems with the microphone port.  Well, they're trying this and that, and nothing is working.  The c/s guy (their call center is over in India - hence the outsourced post title...) keeps pressing mute, coming back after 30 seconds, trying something else, pressing mute, etc.  One time, however, after yet another attempt to fix this thing which inevitably fails, c/s guy goes to press the mute button, apparently is a bit slow on this, and says 'F*ck'. 

Yes, that's right - Dell customer service may not be able to fix the piece of dreck you purchased, but they can swear in American.

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Re: s/o outsourced c/s

  • thejennigirlthejennigirl
    But they cannot spell your name.  I promise.
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  • triumphantreturnofplanningbugtriumphantreturnofplanningbug

    ::giggle::

    I can swear in more languages than I can understand, too.

    But I'm done with dell forever.

    image
    Mother's Day, 2011
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  • Joes_loveJoes_love member

    when DH worked help desk at his college i'd often go visit him.  his boss was cool and i just sat at a back computer and hid from people.

    i LOVED when he fail muted.  you'd hear the student on the other line start laughing and say "yeah, that's what i said!"

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  • papagenapapagena member
    imagetriumphantreturnofplanningbug:

    But I'm done with dell forever.

    I'm pretty sure that I can safely say that this will be our last Dell.  They want to replace the motherboard, and mind you, this is a replacement computer that they sent us after 7 mo months (or more) of dickering over it's predecessor.   We'd been very happy with them in the past.  I don't know what's happened.

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  • triumphantreturnofplanningbugtriumphantreturnofplanningbug

    dell...

    devil...

    they didn't work very hard at that coverup.

    image
    Mother's Day, 2011
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  • Dobie_MamaDobie_Mama
    I thought this was about outsourced c-sections and I got scared.
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  • papagenapapagena member

    imageDobie_Mama:
    I thought this was about outsourced c-sections and I got scared.

    They flew my midsection out to India, and I got the baby back 3 weeks later.  I did have to provide a pre-paid frb, however.

    (actually, from what I understand, India has rather decent medical professionals)

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  • Dobie_MamaDobie_Mama
    imagepapagena:

    imageDobie_Mama:
    I thought this was about outsourced c-sections and I got scared.

    They flew my midsection out to India, and I got the baby back 3 weeks later.  I did have to provide a pre-paid frb, however.

    (actually, from what I understand, India has rather decent medical professionals)

    Which is awesome, except for the whole uterus leaving the body prospect. lol

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  • papagenapapagena member
    imageDobie_Mama:
    imagepapagena:

    imageDobie_Mama:
    I thought this was about outsourced c-sections and I got scared.

    They flew my midsection out to India, and I got the baby back 3 weeks later.  I did have to provide a pre-paid frb, however.

    (actually, from what I understand, India has rather decent medical professionals)

    Which is awesome, except for the whole uterus leaving the body prospect. lol

    You need to live life with adventure, Dobie!!!  ;)

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