*vicky_d* or anyone who has used uggoutletonline.com

Re: *vicky_d* or anyone who has used uggoutletonline.com

• megs042107

  November 2009

  Could you call to ask if the order was received?  Have you already been charged for the purchase?  

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• BecauseICan

  November 2009

  Someone posted that the actual official UGG website will tell you if websites are selling fakes.  I think they said you could type in the website address and it would tell you.
  

  

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• WYEngTeacher member

  November 2009

  crap crap crap (I'm thinking worse words). There is no phone number. It doesn't say where they're located. 25% cancelation fees apply and you can return within 7 days ONLY if there are product defects. What was I thinking?!? :'-( I am SO FED UP with trying to save a few bucks shopping online. I ALWAYS get screwed!

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• BecauseICan

  November 2009

  I just typed it into the website, and it says it 'may' be a counterfeit site, b/c they have no record of that retailer.    Can you stop payment on your cc?
  

  

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• BecauseICan

  November 2009

  If you look @ the description on this pair, it says Real Authentic QUALITY...is that a loophole? Sure seems like it.

  https://www.uggoutletonline.com/index.php?main_page=product_info&products_id=72
  

  

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• WYEngTeacher member

  November 2009

  Ugggggggg ;-) ...I feel like such a moron. My card hasn't been charged yet, so I sent them this email:

  I ordered a pair of Chestnut Classic Short size US6 Uggs last night and still have not received any confirmation emails, or a reply to a previous email I sent you. My credit card has also not been charged despite my order status on your site stating that payment was approved. This is order number XXX for Sarah XXX. I wish to cancel my order immediately and expect to NOT be charged the 25% cancelation fee since my card has not yet been charged. I have reason to believe your business is fraudulent in that the product is not authentic. If I am subsequently charged a cancelation fee, I will be contacting Visa for further investigation. Please contact me with any questions. 

  What do you think? Should I still contact Visa now to stop payment even though nothing has been charged? Not sure how that all works. 

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• BecauseICan

  November 2009

  Honestly I'm not either.  I guess I'd wait and see what they say.  Maybe it's a west coast company, and they'll get back to you before eob today.
  

  

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• WYEngTeacher member

  November 2009

  I am so upset. I'm basically screwed. Talked to Visa, and it turns out they DID already charge my card (under some totally weird name, TheShiningSt... can't see the rest of it). I didn't see it before b/c it's still listed as a hold, not a charge. Since they clearly say on the site that they charge the 25% cancelation fee, I'm probably screwed over. I think I would've been better off waiting to get them, and then if they looked like knockoffs I could've tried to find SOMETHING wrong with them to justify returning them immediately. 

  All I wanted was some damn Uggs. Now I'm probably out $20 without even some knock off Uggs. :'-( What a disappointment. 

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• carolinag member

  November 2009

  that TOTALLY sucks. people are such jerks. seriously go to sports authority if you have one nearby and see if they have any on sale. mine had a ton of them. up to $50 off.

  Warning No formatter is installed for the format bbhtml

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• WYEngTeacher member

  November 2009

  Our closest Sports Authority is at least 45 minutes away. Maybe it'd be worth calling to see what they have though.... I wish they had them online.  

  (as if I haven't learned my lesson with online shopping) 

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• WYEngTeacher member

  November 2009

  Called all 3 Sports Authority's in a 30 mile radius (they're each about 30 mi. away) and none carry Uggs. They said the closest SA they know of that carries Uggs is in NJ.

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