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Effing doctors office won't answer the phone

KittyKatMomKittyKatMom member
in 2nd Trimester
Seriously?? This is a high risk pregnancy center. I need to schedule an appointment with them for a level 2 ultrasound. My doctor faxed my records to them over a week ago and they were supposed to call me to set up the appointment. I haven't heard from them, so I called my doc today to get the office number and they have not answered the phone once. I get an answering machine every time. I left a message shortly after their office opened and no one has returned my call either. I am so irritated! At the very least they could have someone answering and taking messages so that you feel like they give a crap! UGH!!!
"My friends, love is better than anger. Hope is better than fear. Optimism is better than despair. So let us be loving, hopeful and optimistic. And we'll change the world." - Jack Layton

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BFP #3 8/10/12 ~ EDD 4/23/13 ~ MMC discovered on 9/13/12 @ 8w2d (measured 6w6d)
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Re: Effing doctors office won't answer the phone

  • CTri17CTri17 member

    when are you supposed to get it?

     Is it something serious?

    I can understand your frustration, but don't stress too much.Right Hug

    ~Christina S~ EST: 9/27/08        *May 2015 Jan. Signature Challenge-
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  • eyunger1eyunger1
    I was about to ask you if we go to the same office!  When I was there this afternoon, the phone went unanswered several times.  Everyone was busy helping people at the desk, but I believe you should at least ANSWER the phone and explain that you're helping someone and could the caller please hold.  At least that gives the caller the option!  Rude.
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  • KittyKatMomKittyKatMom member
    imageCTri17:

    when are you supposed to get it?

     Is it something serious?

    I can understand your frustration, but don't stress too much.Right Hug

    I have to have the ultrasound between 18 and 20 weeks. The issue is that I really want my mom to be there and she's going to be away for a week and a half during that 2-week window, so there are only a couple of days that will work and I wanted to try to get an appointment for one of those days.

    Hopefully they will not find anything wrong. The reason we are having the level 2 is because my first trimester screen came back with a high risk for Downs based on the baby's nuchal fold measurement. I think it's a little ridiculous because our chances are 1:258, which is less than .04%, but the cut-off they use for someone my age is 1:310, so that's why I'm considered high risk.

    I didn't want to go for CVS or amnio since the risk is so low in my opinion, so I opted for the level 2 ultrasound instead, which doesn't pose any risks to the baby and they'll be able to check for additional markers. I am hoping and praying that everything is fine, since I know these screening tests aren't always terribly accurate.

    "My friends, love is better than anger. Hope is better than fear. Optimism is better than despair. So let us be loving, hopeful and optimistic. And we'll change the world." - Jack Layton

    BabyFruit Ticker

    Image and video hosting by TinyPic Baby Birthday Ticker Ticker

    BFP #2 12/26/11 ~ EDD 9/6/12 ~ MMC discovered on 1/27/12 @ 8w1d (measured 6w2d)

    BFP #3 8/10/12 ~ EDD 4/23/13 ~ MMC discovered on 9/13/12 @ 8w2d (measured 6w6d)
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  • LLinMNLLinMN
    That is so frustrating.  I had just missed a call from my Dr. one day and I called back immediately.  I sat on hold for 20 minutes waiting for someone to even answer the phone, then I was told my Dr. was with a patient and would have to call me back.  I didn't hear from her for several hours and I was anxious the whole time. 
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  • vmm0016vmm0016
    Monday's are the worst I would not expect a call back until tomorrow.  Good luck setting up your appt.
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