Eco-Friendly Family

XP: Ergo Customer Service Rave!

I e-mailed them last night that our Ergo broke and they e-mailed be back today asking a few more questions.  They just sent me an e-mail telling me that they are sending us a BRAND NEW one for nothing and they are sending a postage paid envelope for me to send the broken one back in.

I now pph my Ergo even more then I did before...and I truly didn't think that was possible.

 

 

 

Re: XP: Ergo Customer Service Rave!

  • That's awesome! I mentioned this yesterday, but we had the same experience with Amazon's customer service. ?Gotta love it, especially now when customer service seems to be so lacking so many places.
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  • Wow - that's awesome!!! I <3 companies with good costomer service.

    Man, I am so sold on getting an Ergo. I hadn't heard of them until about two weeks ago, and now all I hear is how great they are!

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