Well, I got a response from American Airlines

Dr.Loretta

About as generic as you can get.

Dear Dr. L:
Thank you for contacting American Airlines Customer Relations. We are pleased to respond to your inquiry. We very much appreciate the time you took to send us your suggestion about our service. Your idea certainly has merit and it clearly reflects the thought that went into it. It is always helpful for us to consider our service from our customers' perspective. We try to be responsive to our customers and carefully analyze trend information based upon their reactions. In this way we can identify those service elements that are most appealing as well as improve those that produce a negative response. To find out all you need to know about traveling with children, please visit AA.com. On the Home Page select Travel Information, from the sub-menu click on Special Assistance and finally, Traveling with Children. Our aim is to suit the needs and wishes of the majority of our customers. As we determine the appropriate action in this regard, your preferences will be considered. Thank you for giving us the benefit of your perspective.
Sincerely,
Constance R. Grady
Customer Relations
American Airlines

jillianmb

Ugh.  Amazing how they can use up 5 whole paragraphs to say nothing.  Not impressed with their response.

CaptainSerious

Time to get media involved.  I hear it's easier than ever, with a well-placed tweet or two.

Dr.Loretta

Ooh, I'm going to blog about it. They always look through those too. I got a response from my credit union when I wrote them an open letter.

::off to type::

Mrs.Slick

I just tweeted this info.

Mrs.Slick

And they tweeted back within a few minutes.

Go fill up their twitter feed y'all!

Mrs.Slick

Now they're asking for travel plans to be sent to them to "have a look at it"

Maybe enough bad press will give them the nudge they need.

jillianmb

I tweeted/FB posted and one of my friends already retweeted.  Seems like it would be fairly easy for them to request proof of adoption and then waive the car seat fee.  I mean, really- how many ppl are going to travel with an empty car seat just for the heck of it??  Come on, American Airlines!

CaptainSerious

Way to go, Ladies!

I'd do it, too, but I'm fairly twitter illiterate.  I have an account, but use it mostly to follow major new events as they are happening (I started it during the Egyptian revolution, when it was the only way to get info).  I have barely ever posted anything, and have no idea how to get someone to see it.  If someone can tell me what to write and how best to tag/post it, I'll do it, too.

Mrs.Slick

Tag AmericanAir

I wrote something like "apparently americanair charges..." to get the tag in

kacelle

I tweeted as well. I see where they're responding to tweets about it on their profile.

kgs0505

Send a fedex to the CEO

kacelle

themommymonster:

Our "conversation" is here:

https://twitter.com/themommymonster

 

I keep hash tagging #moneyhungry and #nocompassion and tagging @msnbc and @cnn. 

 

 

I'm at twitter.com/basketkacey

bhead81

Just retweeted as well. 

Misha08

Retweeting all the ones I find as I am not good at twittering, haha!

Rachel Sonnier

This is awesome!!! 

raecheleblue1

I'm not on twitter, just wanted to say this whole thread is awesome.  

IRR

Such a weak response.  Way to go ladies on Twitter.