Eco-Friendly Family

Randumosity

Hello, I am wondering if anyone can tell me if you've had issues with customer service from Randumosity...the mama cloth retailer. I am in Canada, and ordered and paid via paypal an order on April 1. I had to write for confirmation that order had been received. I was told it would be 3-4 weeks for her to make the custom order. I waited...and had to write again to see if it had been shipped. As of May 1 she said it had been shipped. I still have not gotten anything. I have written twice asking for a copy of the shipping information so I can try to track is down, and have not received any responses. I am so frustrated as my order was over $50 and now i have nothing.
Lilypie - Personal pictureLilypie Premature Baby tickers Pregnancy Ticker

Re: Randumosity

  • I don't know anything about Randumosity, but I would recomend looking at the Paypal Purchase Proctection, the reason I use paypal is that I have some backup if someone takes the money but doesn't send the goods, they are there to protect you so I would see what they can do.

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    Diagnosed with Anti little c antibodies. DS1 7.11.11 - Anaemia and Jaundice. 10 days in the NICU, 1 exchange transfusion and 4 blood transfusions. DS2 29.8.13 - Anaemia 7 days in the NICU and 1 exchange transfusion. Both are now happy and healthy. 

  • My entire stash is from her and she has always been great. I do know she pregnant and hopefully she isn't having problems. I understand why you would be frustrated though. 
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  • Thanks girls.  I don't know what is up but it's very frustrating.  I did try to use pay pal protect and it told me they could not do anything about the transaction.
    Lilypie - Personal pictureLilypie Premature Baby tickers Pregnancy Ticker
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