Baby Cache Heritage - Espresso

vickyluvssteve

We love love love the Baby Cache Heritage, and we decided that we want to get it in the new color offered - espresso. This is supposed to be a lifetime crib, but we can't find any of the additional special order components (toddler rail, conversion kit) at BRU. Is anyone else having this problem?

bobbs420

We have the Heritage crib in cherry (you won't be disappointed!) However we just plan to buy a mesh rail when we convert it to a toddler bed. We also have no plans to buy the conversion kit even though we plan on using it as a full size. We will buy a steel bed frame and attach the headboard to it. Steel is much sturdier than a wood frame when it comes to a bed, and it will cost less than the conversion kit. We won't be using the footboard when it's a full size, since my son chewed it into oblivion before we could get rail covers, and I think it looks funny as it comes up so high. So we will be using the gorgeous headboard with a full size steel bed frame. You could always contact Baby Cache directly or look on Ebay for the additional rails. Since the Espresso is a new color, maybe the additional components just aren't available yet?

vickyluvssteve

Interesting - I didn't realize that the bed was compatible with a steel frame - that is so much more convenient!Thanks for the advice!

elbelle77

Sorry, I'm jumping in here with another question (don't know about the rails).  I bought the Baby Cache crib and dresser in espresso and while I love the look of both, unfortunately the bottom drawer of the dresser keeps getting stuck.  I contacted the company and they were more than happy to send me replacement hardware and a new drawer.  Unfortunately, that didn't work so looks like I need a whole new dresser.  What concerns me is that the drawer they sent, does not match my dresser.  Even though both are supposed to be espresso.  So can you look at my picture and tell me what your espresso looks like?  Does it look like my dresser color or more like the black drawer (that was their replacement).  I'm worried my new dresser won't match my crib.

  

TIA

 (Here's hoping my picture works, I've never inserted one before)

bobbs420

It looks like they sent you a espresso drawer instead of a cherry one to match the dresser. You said that the furniture is actually espresso though?  Hmmm, I know they don't sell anything darker than espresso. Cherry is a reddish dark brown, and espresso is a dark blackish/brown. You are sure the furniture isn't cherry? I would contact them again after making sure you know if the furniture you have is cherry or espresso, and have them send you the correct color drawer and new hardware. If that doesn't work again, then you might need a whole new one like you said I'm sorry, that sucks.

vickyluvssteve

Answer for anyone who may have been interested - I actually emailed the company, and it looks like @bobbs420 was right - the espresso color is so new, that the conversion kits and railing are still in production and should be ready by June. I still like her idea of just going with a metal bed frame, though!

bobbs420

vickyluvssteve:

Answer for anyone who may have been interested - I actually emailed the company, and it looks like @bobbs420 was right - the espresso color is so new, that the conversion kits and railing are still in production and should be ready by June. I still like her idea of just going with a metal bed frame, though!

Good to know, at least you know why! My husband and I have a wood bedframe, and it just seems so much less sturdy than a steel one! So for my kids, I'll get the steel/metal one. Plus it's usually less expensive!

Prettysparklie

elbelle77:

Sorry, I'm jumping in here with another question (don't know about the rails).  I bought the Baby Cache crib and dresser in espresso and while I love the look of both, unfortunately the bottom drawer of the dresser keeps getting stuck.  I contacted the company and they were more than happy to send me replacement hardware and a new drawer.  Unfortunately, that didn't work so looks like I need a whole new dresser.  What concerns me is that the drawer they sent, does not match my dresser.  Even though both are supposed to be espresso.  So can you look at my picture and tell me what your espresso looks like?  Does it look like my dresser color or more like the black drawer (that was their replacement).  I'm worried my new dresser won't match my crib.

  

TIA

 (Here's hoping my picture works, I've never inserted one before)

 

TIA, your dresser definitely looks cherry, I have the darker espresso dresser and your replacement drawer matches mine. You mentioned that your drawer gets stuck, mine makes a weird spring noise. How did you get the drawer out? 

 As for the rails BRU recommended the metal frame as well. 

elbelle77

Thanks ladies.  I don't know how I ended up with a cherry set.  At BRU they only offered it in espresso, white, or chestnut, so we ordered it in Espresso.  It even says Espresso on our receipt!  I do love the color they gave me, which according to you all is actually cherry!  So I hope they're able to give me a new cherry dresser. They were very quick to respond to my emails about the drawer issue, but since I sent them a picture expressing my concern about the color difference, I haven't heard anything back.  (I think they're probably wondering how that happened too!) 

Prettysparkle-I just had to pull the drawer up and out with a little force to get to come out.  It won't slide straight out or in easily like the other drawers do. If the spring noise bothers you, send them an email about it.  They sent me replacement parts within a week for my drawer, it just unfortunately didn't work.

laurencjus2012

Hi,

I dont know how old this posting is, but you should have told Babies R Us the first time about your dresser. I used to work for the company, and was the furniture manager for a while. Babies R Us would have given you a whole new dresser, no questions asked. You also don't have the heritage, you have the essentials collection. Depending on how long its been, you might still be able to get a new dresser.  

laurencjus2012

Hi,I dont know how old this posting is, but you should have told Babies R Us the first time about your dresser. I used to work for the company, and was the furniture manager for a while. Babies R Us would have given you a whole new dresser, no questions asked. You also don't have the heritage, you have the essentials collection. Depending on how long its been, you might still be able to get a new dresser. The essentials collection only comes in white, oak, and espresso. Sometimes the manufacturer has defects in workmanship and the finish can come out wrong. If is within 90 days, babies r us can give you a new dresser. If not, i would call baby cache and raise h***, and they will give you either a new dresser, or hopefully reimbursement for their mistake. I used to work with baby cache all the time, and they are wonderful. Hope this helps. 

anthonyczacc

Hi! I'm commenting on the problem with the "spring noise" we just received our furniture and are having the same exact problem with 1 of the draws. When you push the draw back in there is a really annoying spring noise right before it closes. How can we take care of this problem? Babies R Us said they could replace the whole dresser for us and that they dont have repair men who can come to our house and look at it. That seems like way too much of a hassle at this point that im over 8 months pregnant! Any advice?

Thanks!

quattroginger

quattroginger:

anthonyczacc:

Hi! I'm commenting on the problem with the "spring noise" we just received our furniture and are having the same exact problem with 1 of the draws. When you push the draw back in there is a really annoying spring noise right before it closes. How can we take care of this problem? Babies R Us said they could replace the whole dresser for us and that they dont have repair men who can come to our house and look at it. That seems like way too much of a hassle at this point that im over 8 months pregnant! Any advice?

Thanks!

 

yes, i have pictures available if anyone wants, please just send me a email at jason.suiter@gmail.com . i came across this listing searching google to help out some others. we purchased the montana in driftwood for our son due Jan. 2013. we also had the spring popping noise. there is a very easy fix. note which drawer and side of it is making the noise. pull drawer out, remove the single screw on each under side, lift drawer out. while metal drawer arms are extended, you will see a pin that sicks down half way down the arm. file that down with a metal file ($10 from local hardware tsore). you can then push and pull arm to see if it continues to make the noise. what you are actually doing is bypassing the spring mechanism completely.

 you dont have to actually remove the drawer at all unless you want to see whats going on back there causing the noise. you can easily access the pin sticking down off the metal arm while drawer is open. Hope this helps everyone having this problem.