Austin Babies

L I C K IT B I T E IT OR BOTH

So over the weekend i ordered a cake for a surprise birthday party since i'd gotten cupcakes from here before and they were WONDERFUL! The cake was beautiful but i was mortified when i cut the first piece and the person who tasted it said it was horrible......i tasted it and i was SO MORTIFIED! The cake was disgusting it was totally missing everything! I took it back and explained the situation the gentleman tasted it and refunded my money. The problem is the baker called back and was a moron calling us ungrateful and thats the way the cake is supposed to taste. Um no thanks if a vanilla cake taste like that one i NEVER want to have another one. I could've spent $45 somewhere else and got better service! So needless to say i will NEVER be going back. 

Re: L I C K IT B I T E IT OR BOTH

  • Wow!  That sucks.  Some friends and I were talking about this place the other day and one of them was telling me how awesome the cupcakes were. 
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  • Their cupcakes used to be good but recently they seem to have gone downhill, IMO 
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  • Wow, that's really weird and totally unprofessional! Well I'm glad you were able to get a refund at least!
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  • Unfortunately we (bakers) can make mistakes and/or have issues. (Sorry again Nessia)

    That being said....the way they handled it was very unprofessional!!! Ugh!!

  • imageMnMShaw:
    Wow!  That sucks.  Some friends and I were talking about this place the other day and one of them was telling me how awesome the cupcakes were. 

    this.  We love their cupcakes.

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