So over the weekend i ordered a cake for a surprise birthday party since i'd gotten cupcakes from here before and they were WONDERFUL! The cake was beautiful but i was mortified when i cut the first piece and the person who tasted it said it was horrible......i tasted it and i was SO MORTIFIED! The cake was disgusting it was totally missing everything! I took it back and explained the situation the gentleman tasted it and refunded my money. The problem is the baker called back and was a moron calling us ungrateful and thats the way the cake is supposed to taste. Um no thanks if a vanilla cake taste like that one i NEVER want to have another one. I could've spent $45 somewhere else and got better service! So needless to say i will NEVER be going back.
Re: L I C K IT B I T E IT OR BOTH
TTC #1 since February 2011
BFP #1 1/14/12 EDD 9/24/12 m/c at 8w4d on 2/20/12
March 2012- Dx with PCOS, started metformin
July 2012- SA completely normal
Unfortunately we (bakers) can make mistakes and/or have issues. (Sorry again Nessia)
That being said....the way they handled it was very unprofessional!!! Ugh!!
this. We love their cupcakes.