S/O on babysitter stealing- housekeeper problem

SareBear30

So, the post below made me think about an issue that's come up with the woman who cleans our house. We really like her, trust her, and have recommended her to numerous friends, which she tells me she is so grateful for. However, she has gotten so busy now that she is in and out and not doing that great of a job anymore because she is just trying to get finished and get to the next house (or that's the reason I'm imagining). One of my friends is saying the same thing.

I feel guilty complaining to her, but I'm not happy anymore and it's a lot of money for not that much help. I'm thinking I will text her and say, "I've noticed a lot more dust recently. We replaced the air filter, so that should help, but can you also _____?" What do I say? WWYD?

Mrs.Purdue

I'd leave a note instead of texting (assuming you aren't home when she comes), so that it's fresh in her mind when she arrives. 

just say - "Noticed the house picking up more dust recently (must be this Spring air!) - be sure to concentrate on that this week.  Thanks!"

We said something similar to ours when we noticed the grout lines in the shower weren't as clean one week as they were before, and I just told her that the grout needed extra attention this time (and we've never had a problem since).  

MrsShackleford

We have a mother/daughter team.  Their quality went down for a couple of months after the daughter found out she was pg.  (They clean every other week)

DH left them a note to do the fans. I wasn't willing to go too long with a halfassed job, and thankfully, and they've since returned to being thorough. I am not sure if it was the note or that she's now in 2nd tri.

They've been cleaning for us for years now and I would do a formal face-to-face review of expectations before I would dismiss their service.

sweetdreams2000

I leave checklists of things for her to focus on if I see something that didnt get enough attention last time.  It doesnt phase her - and if I dont leave a note, she usually calls me and asks if I need her to focus on anything specifically.

SareBear30

Thanks guys. I definitely don't want to lose her, I like her a lot personally and trust her, but I can't afford to have her come and not do a good job.