It was a voluntary recall because they would break and then the keys could become choking hazards. Ours actually did break but I still hung onto it and then heard about the recall.
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I'm from B. toys and just read about your problem. We are so sorry you are having trouble. I hope this issue has been resolved already, but if you haven't yet received your new keys please email us at hello@justb-byou.com. We'll get you all fix up pronto. Again, sorry for the inconvenience. We are parents too and know you don't have a lot of time chasing down toy companies.
Re: Question Re: Recalled Target "B" Key Set
Hi MamatoJack,
I'm from B. toys and just read about your problem. We are so sorry you are having trouble. I hope this issue has been resolved already, but if you haven't yet received your new keys please email us at hello@justb-byou.com. We'll get you all fix up pronto. Again, sorry for the inconvenience. We are parents too and know you don't have a lot of time chasing down toy companies.
Here is a blog post about the recall which should be helpful: https://justb-byou.com/blog/2011/8/2/safety-our-1st-and-17th-priority/
Thank you for posting this.
Amy and the B. team