crappy attorney resolution!

vanceke08

FINALLY got ahold of someone today! she answered the phone: "what do you want MRSX?" I told her i had been trying to reach someone about a question on my bill. she said "I don't have time for this, we have already spent way too much time on YOUR billing issue" I told her that if she had spent too much time on it, her time was either spent dodging my calls, or not returning her messages, because she is the first person I have spoken to in SEVENTEEN days trying to sort this all out!!

she got snippy and said i could find a new lawyer but i would have the same problem there, because any lawyer will charge me for work. I told her that being charged was not the issue, it was that we never talked cost, or fee agreement, or what i would and would not be billed for. she said that it was MY responsibility to ask all those things and i must have just assumed they work for free. I told her i am not trying to get out of the bill, I will pay the portion I know they worked for, but the other part I still have no clue what they are referring to.

she said, "the legal research he had to do! you called him with a question, he did the research, and he met with you!" I told her that the first and only time we met with him was over the matter that I was willing to pay the money for, and we never met outside of that one time. She said "we aren't even charging you for that meeting!" (really? cuz it's on the bill...) then she yelled at me and said FINE WE WILL WRITE IT OFF! I said thanks and hung up.

jeez. I was actually going to pay a good portion of it, it was just the one charge I needed clarification on; if they had gotten back to me at all, and not been incredibly rude by talking over me the entire time, maybe they would have heard the part where i told them I would pay some of it. oh well. glad it's over so I can stop calling their office every couple of days!

dragossoul84

Thankfully you are done with their miserable service and crappy attitudes

vanceke08

A-men! so excited to move forward with out new lawyer, who is up front about everything. can't help feeling like we just lost a lot of time though; seems like we are back at square one. sad. 

Go_Dawgs

Holy crap!  I hate hearing about lawyers (and staff) like this who give the rest of us a bad name.  

ndgrl

Wow, glad you were able to get this resolved...sorry it involved a conversation with Ms. Crazycakes Unprofessional.

taparham

Glad you are rid of them.  It makes you wonder how they treat other people.  Adoption is a very emotional time so the last thing you need are idiots like these.  Good luck with your new lawyer and on becoming parents. 

amberfernandez

Good for you for standing up for yourself!  I'm just shocked with the way she talked to you! 

We paid a retainer to our attorney, she did almost nothing for us, never received a fee schedule, or a statement on how the retainer was used, or if any was left, but I didn't have the energy to get support and stand up to her.

You go girl!

vanceke08

thanks guys! I was scared to death! but I had a super horrible day yesterday, and I think I was running off feelings from that when I talked to her. I think normally I would have been shy, and possibly apologized, and paid the money; but today I already woke up feeling like "ok lady...enough is enough!" so I think that helped me find some courage! thank you all for your support; I would not even have known for sure that they were not acting in good conduct if it weren't for your feedback on my first few posts!