I may be a huge dork but I was so sad because our pizza cutter made by them just fell apart lol I contacted them and their customer service is awesome! They had me send a picture and now they are sending me a new one! Goes to show, if anything ever breaks or is something you're just not happy with, contact the company first!
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Re: Can I just say Calphalon is awesome?
I love great customer service! I would be sad if my pizza cutter broke lol.
My DH is a huge proponant of this! He calls every.single.company that he has a problem with something. And about 90% of the time, he gets the things fixed or worked out. He even got a toilet paper company to send him his money back and coupon for a different brand lol.