I went to Joovy headquarters today. Love them! I needed a new front wheel. They were so accommodating, and it was cool to see a bunch of their products. And they were really nice to my dad when he called them last week regarding the broken wheel (it's their stroller). Also, they'll sell you virtually any replacement part. The prices are reasonable, too.
DD 7.28.06 * DS 3.29.10
Christmas 2011
Re: Huge customer service rave: Joovy