Time warner vs AT&T (NBR)

Superchicy

So we have had the worst luck with TWC at this house.  Granted they suck to begin with but they've never gotten our stuff to work thanks to the outside line in the neighborhood apparently. We gave up and got Direct TV but still have roadrunner, but even that is constantly not working well.

So we're considering going to AT&T DSL (Uverse isn't in our area yet).  Anyone know if the DLS is much noticeably slower than cable?  We're also looking at switching to their wireless.  TIA!

doodlebug914

DH said DSL is generally 4-5MB/second, and regular roadrunner is closer to 10MB/second.  There is also a lite roadrunner which is lower MB/second, is that what you have?  Have you had TWC out to check your signal?  Do you have Cincinnati Bell access for Zoomtown?

Superchicy

doodlebug914:

DH said DSL is generally 4-5MB/second, and regular roadrunner is closer to 10MB/second.  There is also a lite roadrunner which is lower MB/second, is that what you have?  Have you had TWC out to check your signal?  Do you have Cincinnati Bell access for Zoomtown?

I'll have to check about zoomtown, I don't know if we have access to it or not.  As for our TWC, we did have the really fast RR, but b/c our line is so crappy we were only getting the speeds of the lite so we switched to the lite (we've had them out at least 15 times in the last 2 1/2 years trying to fix the cable line and that's the best we seem to get, I"m pretty much done with TWC).   As of last night our speeds were right around 5 MB/sec.  

ETA:  We don't have access to Zoomtown so I think it's AT&T for us.  We'd really like to switch to Uverse when it comes to our area, but no idea when that will be and I am so done with dealing with TWC and having people in and out of our house constantly.

robnnoel

I just want to vent and say I really really cant stand any of these cable companies.  We had DirectTV at our old house and it barely ever worked, even after they came out and moved the antenna.  Now we have TWC and yesterday one of our TV's stopped working, the cable part not the actually TV, but the upstairs TV was working fine.  When I called customer service, after waiting for like 25 mins to speak to someone, they told me to go ask my neighbor if their cable was working.  I about fell out of my seat, I asked the person how is that going to help. He said well if they dont have cable then its not just your house thats the problem its the area and they are working on it.  I said to him again, The cable to my TV upstairs is working just fine, its the cable to the downstairs that is not working, whats it going to matter if my neighbors is working or not. GEEEZZZZ

Superchicy

robnnoel:

I just want to vent and say I really really cant stand any of these cable companies.  We had DirectTV at our old house and it barely ever worked, even after they came out and moved the antenna.  Now we have TWC and yesterday one of our TV's stopped working, the cable part not the actually TV, but the upstairs TV was working fine.  When I called customer service, after waiting for like 25 mins to speak to someone, they told me to go ask my neighbor if their cable was working.  I about fell out of my seat, I asked the person how is that going to help. He said well if they dont have cable then its not just your house thats the problem its the area and they are working on it.  I said to him again, The cable to my TV upstairs is working just fine, its the cable to the downstairs that is not working, whats it going to matter if my neighbors is working or not. GEEEZZZZ

That's the kind of thing we've delt with with TWC.  Direct TV has been awesome, rarely goes out and only twice when we had really bad storms or the ice storm.  TWC is just ridiculous.  2 1/2 years of calls and they act like it's a new problem every time.  We went ahead and went with AT&T this evening after talking about it some more.  It's a little slower than what we have now, but hopefully it will at least work consistently where right now TWC isn't working for hours at a time and then is slow as molassas in January the rest of the time.