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Cloth Diapering
Rumparooz leaking through
I bought a rumparooz pocket used but in EUC. It leaks through every time. Like the PUL part is wet, not really the top or legs but it is like it leaks through the PUL. I have tried double stuffing it, which made it better, but still damp. I love the print, but I am ready to sell it. But part of me feels guilty selling it if there is something wrong with it. I am not sure if the issue is us or the diaper. Is this common with RaR? I tried to dry it to "reseal" the PUL and that did not help. Thanks!
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Re: Rumparooz leaking through
There is a RAR recall due to defective waterproofing material. Here is the info I got from them just this week:
We have identified a delamination issue in a small portion of Rumparooz from our November 2009 shipment. The affected product is still in very limited circulation and was scattered randomly. The delamination is only identifiable after several washes. During the affected production run, the TPU was not properly bonded to the fabric and therefore may delaminate after washing and/or drying in a machine dryer. This issue has been addressed and remedied and is guaranteed by our new TPU supplier that this will no longer be an issue. Your defective diapers will be replaced immediately upon review or your claim. Rumparooz made with TPU from our new supplier are currently in stock, and all replacements will be provided from this stock which are free from this defect.How to get your replacements:
Send an email to christina@kanga-care.com as follows:
1) 1) Subject Line: ?your name: # of affected diapers?
2) 2) List the following information for the diapers you are submitting: Color, closure (snap or aplix/velcro), quantity. EXAMPLE: Crimson Snap X 2, Bermuda Snap X 1, Spring Aplix x 1
1 Very
Important!:
DoDO NOT return your diapers if:
? They have any issue other than delamination. Diapers that do not show clear delamination will be returned.
? Diapers were purchased before 11/1/2009 (receipt required).
? Diapers that have Lycra stretch tabs closures. If you have these please contact us separately for approval! If we receive diapers with
Lycra stretch tabs that were not approved they will be returned to you.
? Diapers were purchased as a closeout or factory second (tag is cut or marked).
*Unauthorized items will be returned at customer?s expense.
Once your request has been received and reviewed, you will receive an email with the approved diapers and and RMA#. After you receive your number and form you will mail them in to: Kanga Care 521Violet Street Golden, CO 80401. Upon receiving the diapers your claim will be processed and replacements will be sent out to you.
Please allow 5-7 days for processing of your claim. This does not include shipping time.
When your approved diapers have been received, you will receive compensation for your shipping expense in the form of a Kanga Care Digital Gift Card as follows: