I ordered my nursery furniture through Baby Love, and now it looks like that may not work out since they declared bankruptcy. Thankfully I paid with AmEx, in case there are issues getting my money back!
USA Baby also carries the collection I want (Baby's Dream Legendary) but I've heard nothing but horror stories about them, so don't want to order there.
That leaves La Ideal as the only other local retailer for this brand. I went in there once and was not impressed with the service I received, but maybe it was an off day or something.
Please tell me some of you have ordered furniture through there and been happy?? I feel like I'm scrambling to figure out a backup furniture plan.
P.S. I didn't even know this board was here until now. Hi!
Re: Experiences ordering furniture at La Ideal in Pembroke Pines?
I ordered from there and they were great. I got my crib and dresser within a week as they had it in stock. I live all the way in Boca so the shipping was supposed to be like $200 but they lowered it to $130 for me. They also put the crib together for me at no charge and the guys who did it were great- worked quickly and had no problems with it what so ever.
I have a friend who originally ordered from Baby Love and just cancelled her order cause they couldn't guarantee a delivery date. She ended up going to Ideal and getting the crib there...they had it in stock and she was very happy with the service although she did mention something about $100 to put the crib together so she declined. I was not charged for them to put it together but it could be that I ordered 2 pieces and she only ordered 1...who knows. Good Luck!
Initially, we ordered w/ Baby Love (also Baby's Dream), but after speaking w/ mgr, looks like it will take too long to deliver (we have received nothing but amazing customer service so wanted to see what happened w/ them first - they are reorganizing).
Our next choice was USA Baby... we ordered from there about 2 wks ago, and ended up canceling it all w/ AMEX b/c of the TERRIBLE customer service we received from the owner! Seriously, he screamed at us at two different occasions.
Right now we are in limbo as to where to buy from. I've heard mixed reviews from La Ideal... but they do have a big variety (at least the store in Int'l Mall does). GL
"If we couldn't laugh we would all go insane" -- Jimmy Buffett
I ordered our crib from them last year. The service was excellent, the time frame they gave was accurate for delivery and they did charge $60.00 for delivery and putting it together which I thought was worth it.
Also they take competitors coupons even Bed Bath and Beyond 20% ones so I was able to use it on my Munire crib.
I went in today looking for a car seat and was a little dissapointed to find out the people who worked there a year ago are not there anymore and the girl that took care of us did not seem very knowledgeable about some of the questions I was asking. Just saying this because I don't know if anything has changed regarding reliability since then.