If you bought your City Mini from diapers.com...

amstep

What model year did you get?  I want a 2010 model, but diapers.com customer service can't tell me what year they sell. I'm now considering not buying from them because they seem stupid.  After referencing the item once, I abbreviated it, and the CS person was totally lost.  Excuse me, I am asking about the Baby Jogger City Mini Double.  What about BJCMD do you not understand, lols?  Did you get a 2010 model from them?  If so, what color did you get?  TIA!

We do not know specifically what year they are we sell the latest model from the manufacturer. And I am sorry I do not know what the BJCMD is?

 

CustomerCare@diapers.com

 

 

jkelly41

I would call and keeping asking for someone who knows what they are talking about.  I have had some issues w/their customer service but when I escalate it, it gets resolved quickly and to my liking.  Good luck!

amstep

jkelly41:

I would call and keeping asking for someone who knows what they are talking about.  I have had some issues w/their customer service but when I escalate it, it gets resolved quickly and to my liking.  Good luck!

Thank you for this advice!  After the second phone call (the first had no clue, gave me the same answer as above) I got someone with a brain and she double checked for me and was able to verify that they are selling the 2010 models, not 2009!