RIP Dyson:(

Daisy77

My wonderful, lovely, kick-a** vacuum cleaner is no more:(  I was taking it downstairs (which I have done a million times), lost my grip and couldn't catch it before it fell down 20 steps.

One wheel is busted and there is a massive crack where the "sucking action" happens.  DH took a look at it and it's a loss:(

:::sigh::: Funny thing is, when my sister and BIL bought their Dyson he asked the salesperson how durable they were (you know, in case it fell down some steps).  The salesperson responded that they are very durable as they are made out of the same material as football helmets.  Guess it's a good thing football fields don't have steps on them, lol.

Temp174496125006552

That sucks.  I know it was your fault, but could that be covered under the warranty?  For as much as they cost, I'd at least contact Dyson's customer service before you trash it, just to see if there's anything they can do.

Daisy77

seans_grl:

That sucks.  I know it was your fault, but could that be covered under the warranty?  For as much as they cost, I'd at least contact Dyson's customer service before you trash it, just to see if there's anything they can do.

I sure hope so.  They are definitely worth the price but I don't really want to shell out that kind of money again, you know?

loving929

I'm totally jealous that you own a Dyson. There are days where I want to throw my crappy vacuum down a set of stairs!

taylormillgirl

Sorry for your loss.

sstodgell

They have a 5 yr. manufacture warranty. Bed Bath and Beyond told me they'll exchange it on the spot for a new one for life, not even just the 5 year.