If any of you use Help Desk Software for your work can you tell me what brand and if you like it or not? We desperately need something new and I have a few good options identified, but would love more input. Thanks!
PS If you are a vendor please don't bother signing up for an account and coming back 3 days later to post about how awesome you are. It will just annoy me and cause me to want to have nothing to do with your product. kthxby