Even though I was not terribly happy with my agency rep a couple days ago, overall we have been very pleased with her dedication and hard work. We would like to get her something to show our appreciation, but not something like a giftcard that's generic. We have never met her in person as we live in a different state and therefore need to be able to mail it. Does anyone have any ideas? I don't want a big over the top gift, especially since we have other gifts for the in-country staff to buy, but just something that shows appreciation in a personal but not overly personal manner?