Rec'd a bill from old daycare..WWYD?

The_Jen626

I've been posting for 2 months now about how much DD's old daycare sucks.  There were numerous billing mistakes, safety issues, the fact that my 2-3 month old baby sat in a swing in the toddler room all day, DD coming home in a different brand of diaper every day, wearing clothes that weren't hers, etc... Too many to count now.

Anyway, we pulled her out a few weeks ago.  Long story very short, the director doesn't know how to keep her books and was always coming at us with random "you owe $25 for that" or "you owe $50 for this" every day it was a different amount, with no rhyme or reason, which we didn't owe.  So at the beginning of this month, I paid her the exact balance that we owed, which was $200 even.

Today I get a bill in the mail for $70, with a note saying "must be paid in full by 9/25 to avoid a $25 late fee". Then they attached a copy of the pages we signed when we enrolled.  It does say that they require a 2 week notice before withdrawing, which we did not give.  There's an itemized bill but it doesn't make any sense, and doesn't even list our payments correctly that we paid. I don't even understand where the $70 amount is coming from.

Should I:

A. Just suck it up and pay them (even though I know that we don't owe them, and I don't want to pay them when I already paid the full amount we owed). 

B. Write her a letter and nicely tell them to fvck off and we aren't paying anymore, as we already paid in full?  What's the worst they can do, take us to court over $70?

C. Other..please explain!

WWYD?

PS. It's not the money issue, it's, why should I be penalized when she can't keep her books straight?

ElopeToHawaii

I'd go with B!  Write them a letter, list out your last few payments, and tell them you don't feel as though you owe anymore.  If they come back at you again, I might go with A just to avoid the hassle, but I think you should at least push back at them.

JLS0320

If you don't owe it, don't pay it. She needs to learn how to run a business and keep track of her books

P.G.&A.M.

I'd take the bill directly to the director and talk about it with her face to face. Once things get settled I'd ask her to sign a piece of paper stating nothing more is owed.

azuremama

I'd call and try to find out what the charges are, at least, and make sure that's everything.  Getting her to sign something or at least enclosing a note with your check saying "as per our conversation of x date, this payment is our final payment at your center" or something like that would be good.

Lotte134

azuremama:

I'd call and try to find out what the charges are, at least, and make sure that's everything.  Getting her to sign something or at least enclosing a note with your check saying "as per our conversation of x date, this payment is our final payment at your center" or something like that would be good.

This.  If you didn't give a 2 week notice then you might actually owe them something but I would make sure you understand what that is and have signed confirmation that you are paid in full.

The_Jen626

I typed a long letter and basically said "I don't owe anything, I'm not paying anything...Thanks"