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Motherfukker can you not call customer service anymore?

xbrooklyngrlxbrooklyngrl
in Parenting
Really, I've called like 10 customer service places and each call consists of 238 questions. From a stupid automated service to damn operator named "Henry" in India. I'm so fuking done, I can't take this.
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Re: Motherfukker can you not call customer service anymore?

  • KrisBriMcBunnyKrisBriMcBunny member

    I swear these companies give their employees "american" names so you would think you were calling an american based customer service.

    They cant help you because either you cant understand them or they cant understand you.  So freaking frustrating.

    Josh-10/1/87, Brittany 3/9/91, Mandi 7/26/92, Michelle 9/11/06 image I'M GRAPE JELLY- ALWAYS AROUND & ALWAYS THE SAME If I leave here tomorrow, would you still remember me. For I must be traveling on now. Because there are too many places I've got to see. -Allen Collins & Ronnie VanZant My favorite verse!
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  • happ17happ17
    Yeah I hate when I get ?Chad? who is obviously reading from a script in a very thinly veiled foreign accent. Can you press ?0? or star or ?8?, or just say ?representative?? And then immediately ask for their supervisor?
    My babies!! Patrick Aydin, 9.24.07, and Alia Noor, 6.1.11 imageimage
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  • jessicaclarejessicaclare member
    I used to just hit "0" until I got a person so I didn't have to go through the automated system. Then I did that with some company (can't remember which) and it told me I'd hit a wrong key too many times and hung up on me! I was seething.
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    Annelise 3.22.2007 Norah 10.24.2009 Amelia 8.7.2011
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  • neesernicoleneesernicole

    i've been dealing with that with verizon for the last 2 days


    "image"
    Ethan {1.11.10} & Malia {12.28.06}
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  • KoriBrettKoriBrett

    I had to find cheats to get in past the phone trees on some of them.  I call medical insurance companies all day (ok, when we actually have patients) and it's painful.

    United Health Care is the worst since they moved CS to India.

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  • tmp-726880625006534tmp-726880625006534 member
    I read somewhere you can ask to speak to someone in the USA and they have to transfer you.  Not sure if that works.  However, that assumes you actually get to talk a real live person.  It is super annoying.  I just had to get my passport renewed and to make an appt. at the passport agency it was automated.  Not even a live person to make an appt.
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  • alicia11780alicia11780

    My grandparents were having trouble understanding(my grandpa is a little hard of hearing) a customer service rep. one time and so they asked to speak with a supervisor.  Anyway, the supervisor told them that if they call and have any more trouble they can just ask to speak with an "onshore representative" and they will be transferred.

    Of course that doesn't help with automated systems but it may help with a rep. that is difficult to understand.

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