Carters "recall" check- I got mine and it was a lot

jennieliz

more than I anticipated.  For one 5 pack of onesies, two pants/onesie outfits, one t-shirt and one sleeper I got $107.  I though I'd get maybe $25 back so this was a pleasant surprise.  Their customer service rocks. 

Oh and it's not really a recall, I know that, but I don't know what else to call it.

lilpiglet

I haven't heard anything about this... is there something wrong with the clothing??

jennieliz

https://www.carters.com/Corporate/tagless_message.aspx

Here's the info

ChristyNCole

I know I got mine today and it was 280 bucks!!

Marce921

Hmm, I guess I'm gonna have to go through my stuff and get it together! So, I just send it to them or return it to the store or what? Does it matter if it has stains? TIA!

emiliemadison

I had no idea there was a "recall". My DS got a rash from what I assumed was our laundry detergent, but now that he's outgrown all the carter's clothes that he was wearing around the time he got the rash, he's fine (we switched detergents but it didnt help).

We have since given most of his NB-12 months clothes to a friend so we dont have any of it to return. Did you have to send the clothes back in order to get the "refund"? 

if.u.seek.amy

Wow- I had no idea! Thanks for posting this.

jen5-03

To answer some of the questions others posted - yes, you have to send them back. They go directly back to Carters in the mail, they'll send you a prepaid envleope. It does not matter if they have stains.

And no receipts are required and they don't ask where you bought them.

I just got my check yesterday - $58 for 2 outfits and 2 t-shirts. All of what I sent back was either gift or hand-me-down, so I don't know the original prices, but knowing the people who bought them, I'm very certain they didn't pay full price - and judging by the amount I got, they refunded full price.