Getting really frustrated with Storkcraft customer service

luckygirl13

I tried all day (from work and home) yesterday to get through on their website and their 800 number about the crib recall.  I could not get on the website at all - even to the homepage.  Every time I tried to call I got a busy signal.

This morning I have been trying for 2 hours to get on their website.  I finally got on.  They have a crappy form you have to fill out but of course, it won't submit.  So it has an email instead that I just copied the form and pasted in to an email and sent it.  I just got a delivery notice failure from the email!! 

They just opened and I can't get through on the phone again either - busy.

This is going to drive me nuts.  Has any one else had any luck getting through to them?  I am calling the number on the recall notice.