I won't make this too long (I hope). I am just completely torn about what to do. My husband says we need to move her but I just don't know. I'll list the pro's and con's.
Pro's
- The staff are so sweet when I am there. They never have given me an attitude and one especially LOVES my child.
- There are staff that have been there since the daycare started (3 years ago)
- The day care is in a church. They are christian and sing christian songs and often read scripture to the kids. This is very important to us.
- I understand you cannot call about every bump and bruise. But they are good about calling us after a harsh fall or a big boo boo.
- She does learn at that day care. She's more advanced then other children her age I have noticed.
- The director truly cares about how the parents feel. She even held a staff meeting the very first time I brought something to her attention.
- They are not just stuck in the building all day. They don't drive anywhere, but they do walk around outside and play when the weather permits.
Con's
- They are totally unorganized. I remember when she was an infant they constantly lost bottle caps and bibs. They send home an item (clothes, toy, even pacifiers!) that are not hers. Sometimes, if I put her food in another pocket of her backpack where I don't normally put it in I notice that the food doesn't get eaten. I guess they don't think to check all the pockets?
- We have to sign them in when we drop them off. Apparently according to my sister in law they are the only ones who do that? and that normally its the teachers signing them in, not the parents? I don't really care about this one except for the fact that I hardly ever sign her in (I am in a hurry) and they do not notice. One time my mom picked her up. I called and informed the director but since I didn't check her in they made a big deal about it... they didn't notice I didn't sign her in until my mom was trying to pick her up.
- It's one teacher to sometimes ten kids. I understand this being maybe okay in the mornings when kids are being dropped off and one teacher is just waiting on the teachers to arrive, but when I randomly visit during lunch time or I pick her up early I still notice that one teacher is taking care of 7 or 8 kids. Not sure what the law is on that in Texas.
- And the last one: My mom picked her up last Tuesday and noticed this bruise (see attached photo). It was already a few days old, but it was in such a weird spot and it was L shaped. We have thought about everything it could have been and the only logical explanation is that someone pinched her out of frustration or anger. When I asked the daycare what happened, they could not tell me. The assistant to the director left a message on my phone saying that maybe she hurt herself with me in the car? But I thought 'No. If she would of hurt herself she would of had to cry and obviously I would try to see what happened'. Plus, she kind of made me feel like i should just turned a blind eye to it. She did say she would ask the staff to see if anyone knew what had happened. When i called her back the director answered her phone and when I began to ask her more questions she had no idea what I was talking about. No one had told her about the bruise. This REALLY upset me. Now I feel like I will have to contact the director before anyone else to make sure she hears about it. The director said she also did not know and that the teacher that is with her the most is on vacation but as soon as she gets back she would ask. Well, I saw the teacher two days ago and I have not received not one phone call from them. I guess they are hoping I will forget about it? or they really just think much of it?
I don't want to push this because my fear is that they will take it out on my child. Then again, this is the first time in 2 years to really make me fear about her being in their care. Maybe I am over thinking this? Idk. My head has been at war with itself for the past couple of weeks. I really do not know what to do.
Re: Would you change day cares if you were me?
Since your daughter is two, can you ask her how she got the bruise? If not, I would just monitor her and see if any other weird marks are showing up. It would concern me too though that they hadn't told the director about the bruise and seem to be ignoring your questions about it.
I just Googled student:teacher ratio in Texas and for 2 years old, it's 11 to 1 so it sounds like they are within ratio. If possible, I would check the younger rooms to see if the ratio is something they are strict about.
And signing in is pretty common - I do this every day at my DC. It doesn't take long.
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