Aetna Infertility Hotline Problems

yayo76

Hello Everyone.

Is anyone going through the Aetna Infertility Program experiencing any problems?  I finally registered with them and was told after I make my initial appointment with a covered infertility center to call them back for the referral.  The only problem.. I have been place on hold for over 30 mins at a time!!! My initial conversation for registering was very informative in giving me a sense of direction on how to deal with my re-occurring miscarriages.  I just wanted to know if anyone out there was using this and if so, any feedback or maybe even a back door number to get around the hold time would be greatly appreciated, Thank you and I look forward to hearing your responses.