well the only reason i really did it is because they sent me a survey of how things went, which made it easy haha. otherwise i was totally unmotivated to go out of my way to b;tch.
well the only reason i really did it is because they sent me a survey of how things went, which made it easy haha. otherwise i was totally unmotivated to go out of my way to b;tch.
This is exactly what happened to me about a week ago. I went for a prenatal massage on my birthday. The spa experience was amazing, but the masseuse left something to be desired. She spent time asking what I wanted her to focus on then completely disregarded my request. When she started to massage near my shoulders and temples, she smelled like cigarette smoke big time. So gross. I wasn't going to complain but they sent me a survey. I was honest and within a few hours the manager called me back and told me she was sending a certificate for a free massage. So awesome! Sometimes it's worth filling out those surveys!
Re: i complained about my crappy massage
This is exactly what happened to me about a week ago. I went for a prenatal massage on my birthday. The spa experience was amazing, but the masseuse left something to be desired. She spent time asking what I wanted her to focus on then completely disregarded my request. When she started to massage near my shoulders and temples, she smelled like cigarette smoke big time. So gross. I wasn't going to complain but they sent me a survey. I was honest and within a few hours the manager called me back and told me she was sending a certificate for a free massage. So awesome! Sometimes it's worth filling out those surveys!