What to do if purchased items don't get removed from your registry

wec5473

Should I call BRU or do I have to go to the store in person?  I received a gift from a friend for Christmas from my registry and it was not removed. I had to go online and remove it myself.

My mom also told me not to peek at the registry because she got some stuff off of there, but I had literally just checked it before I was on the phone with her and nothing new had been removed.

 

Pumpkin111

You can update it yourself online.

brooketini

Just log in to your registry and mark that one was purchased. I'm so annoyed at BRU for this. One of our friends sent us about 6 things off our registry- our registry number was even on the packing slip- but it wasn't removed from the registry.

Christina617

You can do it yourself online or call the 888 number listed on the website.

JimsBride08

I updated mine online after my shower.

mm&cc

Just mark it as "purchased" online and hit "update." 

wec5473

Pumpkin111:

You can update it yourself online.

I know you can, but as it gets closer to my shower I will not know what has been purchased and I don't want to end up with 15 baby tubs.  I know I can return them but that is a hassle.

My SIL has a registry as well, and hers is updating correctly.  Mine has not updated itself ever.  I have had to do it every time.

Mogwai

BRU really really sucks at keeping the registry updated.  I manually updated mine online once I received stuff, but I was a registry stalker anyway. 

They're actually good about taking duplicates back as long as you have the item on your registry.  So, it's a hassle, but you still get $$ back, and buy the other things you still need.

Girlyontheway

I'ld just take them off myself.

I updated mine after my last shower. There was a lot that wasn't marked correctly.

bdbryan

if they dont take things off the registry then how will people know they are not buying something multiple for a shower?? BRU frustrates me now i am going to have to check and see if the stuff i already got is actually off there!

JillBean78

Wow, that is crazy.  Now I'm nervous, oh well, as long as they will take the stuff back.

AngelaSue

I updated mine online myself.

wec5473

I guess I don't feel as bad now that I know I am not the only one who has had some screw ups.  I thought maybe BRU had it out for me.

megd06

I don't have a BRU registry, but my Target registry did that to me. I had to fix it myself...a pain but whatever!