You would not BELIEVE that...
Current pregnancy -
First BFP on 1/4/22. Due date 9/13/22.
Four prior losses, no living children - 1 first trimester miscarriage, 1 blighted ovum, 1 chemical, and one extreme premature live birth daughter who died at 15 days old.
Re: Monday Bitch-Fest 4/11
I spent 3 hours on the phone to an airline last week and another 4 hours just then trying to book our flights home & I still have to call them back in a couple of days to finish sorting it out.
We have flight credits left over from a refunded trip booked in June last year. The conditions on the flight vouchers are that I can use portions of them as many times as I want until they're all gone. The first time I used the flight credits seemed straight forward & there were no complications, but when the new flight vouchers were issued they weren't linked back to our original voucher with those terms, so when I booked our flights to visit my parents it started to go down hill. They wouldn't let me use partial flight credits and I argued with them for over an hour before they finally let me split it (after talking to supervisors and managers to confirm). Eventually they agreed and booked our tickets BUT they never issued the residual flight credits and they never sent my DD's ticket! I called back and they sorted it out my DD's ticket & flight credit relatively quickly, but I still never got my new flight credit voucher. They said it could take 5 business days so I didn't fret but last week I still didn't have the flight credit voucher so started ringing to sort it out. 2x last week I was on hold for 1.5hrs before the line cut out. Tonight I was on hold for 2hrs before I got through to someone and spent another 2 hours on the phone with them trying to sort it out. The person who initially booked our flights to visit my parents didn't process it properly and made some weird errors so it took them 1.5hrs to sort that out, then when I tried to actually use it they told me I couldn't book the flights I wanted even though they were available on the website, which meant I was going to have to fork out an extra $1k for flights that were already going to cost me $2.2k and would normally cost us $1.5k all up (but end of school holidays & leaving it late to book so limited flight availability) - the voucher covered half the estimated cost. Normally I wouldn't care about the extra money but my husband doesn't get paid for time off and he had 10 days off for a holiday, where he caught COVID and had to have another 10 days off (because he was still symptomatic after 7 days) and is just about to have another 10 days off to visit my parents with us, so we have burned through most of our savings and couldn't afford that extra $1k. I cried. Proper cried. The lady I was on the phone to managed to get me on the flights I wanted but I have to collect my bags & check them back in, which I am willing to do to save $1k! Not over yet though! I still need to request the car seat for my daughter but I can't do this until my tickets are issued which will take 24-48 hours.
TL;DR: trying to use flight credits that they won't let me use online suck. So does their booking system that lets me book different flights with different conditions online than the booking centre. As well as not being able to request a car seat on the plane online, meaning I have to call again and waste another 3 hours on hold. UGH