We purchased a new computer from them about a year ago. In the past year, it has crashed 3 times. It crashed again Sunday. It will be fine for a bit, then just shut down. I have been on hold for a good two hours already today, and was on hold for four hours yesterday. I think they owe me a new computer.

Mama is not happy.
Re: I fvcking hate Dell
Yeah we will never buy another for our personal use or for the business. They actually tried to pacify me with a refurbished one. Um no. I want a brand new one.