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August 2015 Moms
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The Children's Place

Startingagain2015Startingagain2015 member
in August 2015 Moms
I received 2 beautiful summer dresses in size 6-9 months. Went to return them back to the store and was told since I didn't have a gift receipt I can't exchange them
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Re: The Children's Place

  • hclzmm14hclzmm14 member
    I would call their corporate offices and ask about this further. Seems like bad business. If only people thought about how when your baby is 5 months old (when she could wear that size) it will be January and a summer dress isn't really ideal lol... At least they tried to get you something in a bigger size I guess. I hope you get that worked out though. I would think you should be able to exchange it or get store credit with or without a receipt.
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  • Shine2015Shine2015 member
    I agree with PP. But if you still are unable to exchange or get store credit, are the dresses you could pair with leggings or tights and a little cardigan so she can still use them?
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  • CaliforniaDream87CaliforniaDream87 member
    Do they have tags? If they don't have tags or a receipt I could understand why they can't do anything. Why can't you keep them? We have tons of different sized clothes that she will grow into. In 6-9 months from August I'm sure you're baby will be able to wear them.

    Just my thoughts.
        DS born 8-16-2013
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  • Startingagain2015Startingagain2015 member
    Yes they still have tags. I say I can't use them because they are thin strapless dresses and where I live during that time when baby can possibly wear them it will still be cold.
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  • mamaloafmamaloaf member
    edited July 2015
    Maybe they're really old and from a past season? If they are and have been clearanced out, I could understand why they won't let you exchange for something new on the rack now.
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  • kelseyrayaykelseyrayay member
    Buy a cardigan and some leggings and put it together if they won't take it back
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  • Startingagain2015Startingagain2015 member
    It's store policy actually. No receipt no return no exception.
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  • mamaloafmamaloaf member
    Startingagain2015 said:

    It's store policy actually. No receipt no return no exception.

    Dang! I've never bought anything from there and knowing this I don't plan to start now!
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  • Seed0824Seed0824 member
    Their policy states without a receipt you can only exchange for the same item in a different size. Maybe you can get it in newborn or 12m to use this or next summer
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  • prairiedreamsprairiedreams member
    Childrens place has never been my favorite choice for reasons like this.

    So you keep them add tights and a plain long sleeve shirt or add them to your next time or regift pile!
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