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April 2015 Moms
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PSA: Target

JAP09-02JAP09-02 member
in April 2015 Moms
Do not order anything from Target online tonight.

I placed an order earlier & tried to use gift cards. It wasn't working, so I called the 800 number as instructed. I processed my whole order through the representative. When she submitted it the order it wouldn't process. She asked me to hold while she investigated. While on hold I was disconnected. I have no reference number or anything. I waited a bit expecting a call back, as I had given them my number.

I decided just to go to the store because there were other items I needed not available online. Explained to the lady at customer service what happened. She said she couldn't help because online is completely separate. So now I have to call back, see if my order is placed, and if not hope my discount code & gift cards still work. A store employee did confirm the website was offline as I was checking out. I'm not sure my time is worth the 15% I saved.

Save yourselves the hassle and order at a later time!
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Re: PSA: Target

  • mnharkcommnharkcom member
    Oh no! Goodluck!
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  • edelat11edelat11 member
    Yeah target totally screwed up my registry. I wasn't found online when searched and they couldn't figure it out. So I had to make a WHOLE new registry, with a different name.

    Im sorry about your online mess, I know how frustrating it can be!
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  • JAP09-02JAP09-02 member
    @edelat11, I'm not sure I would have made a new one, but I only did mine for the discount.  I'm glad it worked for you the second time. 
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  • BabyIxolibBabyIxolib member
    @edelat11 I had the same situation! Comets nightmare I dealt with customer service several times over several hours and they couldn't ever get it fixed:/
    Report Reply
  • keifekmkeifekm member
    The target registry system has been terrible since I had one with DD (4 years ago). I had the same problems then. You would think that such a well respected retailer would get their $hit figured out!
    Report Reply
  • SDJohnson26SDJohnson26 member
    I did my target registry completion in store because there online sucks it is always down I had no problems in store and better deals too but my family wasnt able to find me as I have the same name as 3500 other pregnant women lol so I had to update all my info and that was a pain in the butt
    Report Reply
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