They probably don't tell the person calling with appointment reminders anything about the scheduled procedures because of HIPPA. I had a similar experience when I was scheduling the longer GTT on the phone and asked if I was supposed to fast before it. The person I was talking to had to call someone to ask and came back with an umm yeah response. I just attrbuitted the awkwardness to the skills of the person hired to schedule appointments, not to the clinic as a whole.
I know its frustrating when the person you get to talk to sounds clueless but I think the pp are correct. No need to worry. The person calling you was just a scheduler and she probably either didn't have access to the "appointment details" or she didn't read carefully. All will be well!
Re: Ummmmm. Ok Dr's office
FVL/History of PE/Gallbladder removal 8/7/14 @ 14w1d
I think the receptionist just didn't look at what the appointment was for and just assumed it was for a regular appointment.
Just worrisome when your already nervous. But I'm sure all will be ok. 8hrs to go til surgery time.