I haven't posted here in forever but it's the only Military group I know of that may be able to answer my question. So my husband is on deployment and through the whole deployment I never got any newsletters from the ombudsman. My husband gave my email to them on their roster before he even left on deployment and during the deployment he gave it to them again multiple times after I kept telling him I wasn't getting the monthly newsletter. Well I went the whole deployment blind because now it's the end and my son missed out on EVERYTHING including the making of the welcome home banner and the chance for first hug or kiss. I am very livid that we fell through the cracks, doesn't surprise me though becuase we live an hour from base so I am not part of that knit community like I have been at all our other commands.
I finally found the support page for his command and made a post about what happeend and how I hoped this didn't happen to anyone else in the future. Well it turns out it happened to someone else on the last deployment! She posted about her experience on my post. The person running the page tried to say the Sailor is told about the facebook page when they check in, ok well my husband wasn't. So I posted a response to the other girl this happened to and about how I felt so alone and even more alone since my dad passed away during the deployment and it would have been nice to have a support group. I also said out of all the 14 years I had been associated with the Military as a vet and spouse that I had never not felt part of a command like this one. Less than a min. later my post was deleted. It's like she is trying to cover up her mistakes! All that did was make me more angry. I just wanted to vent how I felt and she is taking that away from me like everything else.
I want to file a formal complaint now but don't even know if that is possible since it's techincally a volunteer position. Anyone have any ideas? I don't want to cause a ton of trouble I just want this carelessness to STOP so future people aren't deprived of everything my son and I were and everyone before me as by evidence there are others.